Can't log in to my Account inside the Apps

[iconoclast]

Hi!

I have a surprising problem, I haven't had before, as far as I remember. Probably I'm just temporarily stupid (at least I hope so). In that case you should be able to help me easily.

I purchased one of the add-ons from the Spring Sales. That all worked fine so far. I also downloaded the whole stuff to my hard disc. But I wanted to install it from my account, inside the apps. To be able to do that, I have to log in. And here is the problem. To log in, I need to fill in the Affinity-ID and the password. But I can't even remember what the ID is and where I can find it (must be somewhere in my profile on the Affinity Website (in which I am actually logged in), I think, but I can't find this ID. I could of course install all the stuff manually, but I want to be able to activate my account inside the apps.

In the Account-window, there is displayed an ID at the top of the window, but that doesn't work. Must be something different (the Windows-ID???). Or is there actually a server-problem, as a message repeatedly told me on trying to log in? How can I log in?

I hope you understand what I mean and can give me a push into the right direction.

I'm on Windows 10 with the newest versions of the Universal Licence of the Affinity 2 apps..

[walt.farrell]

It is the same email and password you used to sign-in to the Affinity Store to purchase the add-ons.

[iconoclast]

OK, problem solved. My suspect was right: I was temporarily stupid. The Affinity-ID in fact is only the E-Mail--Adress, you use for your account. And there was a server-Problem too. But now it works.

[iconoclast]

Hi Walt!

Thanks for your quick reply! I found it out some minutes ago. But why do they call it "Affinity-ID", and not "E-Mail-Adress"? Only to cause needless confusion? In combination with a server-problem, that seemed to exist during the last hour, it really drove me mad.