iconoclast Posted March 23, 2024 Posted March 23, 2024 Hi! I have a surprising problem, I haven't had before, as far as I remember. Probably I'm just temporarily stupid (at least I hope so). In that case you should be able to help me easily. I purchased one of the add-ons from the Spring Sales. That all worked fine so far. I also downloaded the whole stuff to my hard disc. But I wanted to install it from my account, inside the apps. To be able to do that, I have to log in. And here is the problem. To log in, I need to fill in the Affinity-ID and the password. But I can't even remember what the ID is and where I can find it (must be somewhere in my profile on the Affinity Website (in which I am actually logged in), I think, but I can't find this ID. I could of course install all the stuff manually, but I want to be able to activate my account inside the apps. In the Account-window, there is displayed an ID at the top of the window, but that doesn't work. Must be something different (the Windows-ID???). Or is there actually a server-problem, as a message repeatedly told me on trying to log in? How can I log in? I hope you understand what I mean and can give me a push into the right direction. I'm on Windows 10 with the newest versions of the Universal Licence of the Affinity 2 apps..
walt.farrell Posted March 23, 2024 Posted March 23, 2024 It is the same email and password you used to sign-in to the Affinity Store to purchase the add-ons. iconoclast 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
iconoclast Posted March 23, 2024 Author Posted March 23, 2024 OK, problem solved. My suspect was right: I was temporarily stupid. The Affinity-ID in fact is only the E-Mail--Adress, you use for your account. And there was a server-Problem too. But now it works. walt.farrell 1
iconoclast Posted March 23, 2024 Author Posted March 23, 2024 Hi Walt! Thanks for your quick reply! I found it out some minutes ago. But why do they call it "Affinity-ID", and not "E-Mail-Adress"? Only to cause needless confusion? In combination with a server-problem, that seemed to exist during the last hour, it really drove me mad. walt.farrell 1
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