zsh2517 Posted March 20 Share Posted March 20 I am reaching out to report an issue I have encountered while trying to use the search function on the Affinity help site's Chinese version as well as within the help menu on my Mac. In the English version of the documentation, I am able to use the search feature without any issues as demonstrated in the attached [Fig. 1] (doc: https://affinity.help/photo2/English.lproj/index.html) However, when I switch to the Chinese version of the documentation, the search button seems to malfunction. Regardless of whether I input my search terms in English or Chinese, the search yields no results, as shown in [Fig. 2], [Fig. 3]. (doc: https://affinity.help/photo2/zh-Hans.lproj/index.html) Additionally, I have discovered that the Affinity application contains built-in help documentation. When I attempt to search within this in-app help, I unfortunately face the same problem—no results are found. I am not sure if this issue is related to the one mentioned above, but it is concerning nonetheless. The lack of search results within the in-app help is shown in [Fig. 4], [Fig. 5]. [Environment Info] Affinity Help site: https://affinity.help, with chrome 122 Affinity Photo: v2.4, with mac 14.2 [Other notes] 1. I'm not sure if affinity.help is official. It comes up at the first result when I search something in Google. If it isn't, sorry for bothering. 2. Through I can read English docs, but translated doc is better as I don't need to think about languages. Also this post is translated from Chinese. [Images] Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted March 20 Staff Share Posted March 20 Hi @zsh2517, Thanks for your report! I can confirm the issue with the in-app macOS search is known to our team and should hopefully be resolved within the next update. However I can also confirm that I'm able to replicate the search issue with the online help (both in Chinese and Japanese) and therefore I'm also getting this logged with our team now. I understand the importance of this issue to users such as yourself and therefore have requested this is investigated and resolved as soon as possible. I hope this helps Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
MikeTO Posted March 20 Share Posted March 20 For now you might consider searching Affinity help with Google. You can limit Google search to the Affinity help site and to individual applications and languages by pasting site:affinity.help/photo2/zh-Hans.lproj/ into Google and then adding your search term after it. For example: site:affinity.help/photo2/zh-Hans.lproj/ 从剪贴板新建 Quote Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF My system: Affinity 2.4.2 for macOS Sonoma 14.4.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
Staff Dan C Posted April 2 Staff Share Posted April 2 To confirm, the search issue when using the online helpfile has since been resolved by our team and you should now find that results are provided as expected - The issue in-app on Sonoma is still currently logged with our team and should be resolved shortly Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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