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"File cannot be saved" in Affinity Designer 2.4.0.


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I often get the following error message in Affinity designer (2.4.0 Mac mini M1 OS Monterey 12.6). "An error occurred after saving this document: "file name". Saving was successful, but the file can no longer be accessed. The document must now be closed."

I have to open a restore file then and save it again as a Affinity Designer document. Is there a way to avoid this error? Can I fix the issue?

Thank you so much for your help.

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Welcome to the Serif Affinity forums.

I'm a bit puzzled that you would need to open a restore file, if the Save completed successfully as the message indicated. That seems odd.

To begin diagnosing the cause of the error, please tell us more about your setup, in particular where you're saving the file to.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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  • Staff

Welcome to the forums @andreasr1505,

We are still looking into issues relating to the 'Fail to save' error following the 2.2 file handling improvements, as Walt's mentioned if you can provide any further information with regards to what location these files are being opened from and saved to (E.G a network drive, cloud drive, external drive etc.) and if the problem can be replicated by saving locally we would be grateful.

Thanks

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