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Posted

Hi Josh, 

Unfortunately this file was past the scope of what I can recover however I have passed it on to our developers to see if there's anything they can do. They are unfortunately very busy so if this file is time sensitive I would recommend recreating it.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted

Hi Callum!

I appreciate the help. I'm already out ahead on this so we can close this up if you want to save the developers some time. I'm almost finished with the recreation. That'll teach me to always doublecheck where I save these things!

Posted
1 hour ago, joshuacrockett said:

That'll teach me to always doublecheck where I save these things!

For important and extensive projects  backup is also worth it.
You write that the damage most likely occurred by saving to the cloud. Does this cloud have file versioning/history? That way, at least the previous version could be restored before it was damaged.

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail)
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

Posted

I usually write locally, sync to NAS then to pCloud. I just had the wrong path when I saved the designer file as I was heading out for the day. It may have versioning enabled, worth checking. Appreciate the advice.

  • 10 months later...
Posted

Just chiming in to say, I'm glad to find this thread, as it confirms what happened in my case. I duplicated an Affinity file from my pCloud storage and revised it extensively. But when I tried to save it, "Save failed because ownership of the file could not be verified." Thankfully, I was able to open a recovered version this morning. In the future I'll (hopefully) remember to make changes locally before moving it back to the cloud. 

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