Gooseberry Creations Posted February 14 Share Posted February 14 Dear Experts, May I request your help to identify the root cause and corrective measure to export this document in PDF. I'm getting this error with this document in all 3 platforms i.e. designer, photo and publisher. Kindly guide for the same. With regards, Vimal Harsora Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted February 14 Staff Share Posted February 14 Hi @Gooseberry Creations, Can you enable PDF logging as outlined in this post, then export to PDF, then when it fails you'll have a log file you can attach here, this should tell us what the problem is Quote Link to comment Share on other sites More sharing options...
Gooseberry Creations Posted February 14 Author Share Posted February 14 Dear Experts, Herewith sharing the log file as requested, I tried exporting this file in all three programs, and received the same errors. With regards, Vimal Harsora pdflib.log Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted February 14 Staff Share Posted February 14 Hi @Gooseberry Creations, Could you also upload the afdesign file as well? If you'd rather not attach it to the Forums, please upload it to this private Dropbox link: https://www.dropbox.com/request/GPtFNpsJvgzjdGIKALEX Quote Link to comment Share on other sites More sharing options...
Gooseberry Creations Posted February 14 Author Share Posted February 14 31 minutes ago, stokerg said: Hi @Gooseberry Creations, Could you also upload the afdesign file as well? If you'd rather not attach it to the Forums, please upload it to this private Dropbox link: https://www.dropbox.com/request/GPtFNpsJvgzjdGIKALEX File is uploaded on above given link. Do let me know if you need any further details. Also please note I've used Gujarati Fonts in it using Shreelipi so if you need any further details do let me know or if i need to convert those fonts to curve let me know. Thanks with regards, Vimal Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted February 14 Staff Share Posted February 14 Hi @Gooseberry Creations, Thanks for the file. The issue was caused by a Text Layer, if you delete the highlighted layer in the attached screenshot from Artboard 2, you'll be able to export to PDF. It's a strange layer that one, as it doesn't appear to be displaying any text and when I delete it, there's no change to the text that's displayed in the file. Quote Link to comment Share on other sites More sharing options...
Gooseberry Creations Posted February 14 Author Share Posted February 14 2 minutes ago, stokerg said: Hi @Gooseberry Creations, Thanks for the file. The issue was caused by a Text Layer, if you delete the highlighted layer in the attached screenshot from Artboard 2, you'll be able to export to PDF. It's a strange layer that one, as it doesn't appear to be displaying any text and when I delete it, there's no change to the text that's displayed in the file. Please share the screen shot which layer i need to delete. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted February 14 Staff Share Posted February 14 1 minute ago, Gooseberry Creations said: Please share the screen shot which layer i need to delete. Whoops! Sorry, I've attached it now Quote Link to comment Share on other sites More sharing options...
Gooseberry Creations Posted February 14 Author Share Posted February 14 Hi Dear, I removed that layer from both art-boards of page 2 and tried exporting but getting the error still as is. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted February 14 Staff Share Posted February 14 Hi @Gooseberry Creations, I've just sent you a Private message with a download link for your afdesign file that is exporting for me fine. Quote Link to comment Share on other sites More sharing options...
Gooseberry Creations Posted February 14 Author Share Posted February 14 14 minutes ago, stokerg said: Hi @Gooseberry Creations, I've just sent you a Private message with a download link for your afdesign file that is exporting for me fine. Getting the same error on your file as well. here with sharing my setting snaps for your review if relevant to this matter. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted February 14 Staff Share Posted February 14 Hi @Gooseberry Creations, Odd its exporting fine for me once i delete that Layer but I am missing the fonts used. As this is looking more and more like a font issue, can you upload the fonts used in the file to the Dropbox link in my 1st reply? If you have finished editing the file and just need a quick export, selecting everything in the file and selecting Convert To Curves, will then allow you to export this. Quote Link to comment Share on other sites More sharing options...
Gooseberry Creations Posted February 14 Author Share Posted February 14 22 minutes ago, stokerg said: Hi @Gooseberry Creations, Odd its exporting fine for me once i delete that Layer but I am missing the fonts used. As this is looking more and more like a font issue, can you upload the fonts used in the file to the Dropbox link in my 1st reply? If you have finished editing the file and just need a quick export, selecting everything in the file and selecting Convert To Curves, will then allow you to export this. Dear, I've uploaded the fonts as requested for entire document. Please do the needful. Appreciate your prompt feedback. Regards, Vimal stokerg 1 Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted February 14 Staff Share Posted February 14 Hi @Gooseberry Creations, Thanks for the fonts. If you check your Private Messages, I've sent you another version of the file Quote Link to comment Share on other sites More sharing options...
Gooseberry Creations Posted February 14 Author Share Posted February 14 1 hour ago, stokerg said: Hi @Gooseberry Creations, Thanks for the fonts. If you check your Private Messages, I've sent you another version of the file Dear @stokerg, Thank you for the file, The revised version shared by you worked for PDF export but the layer FX are not working as expected. herewith sharing the output for your reference. Please guide me what was my mistake if any and how to get correct output in PDF as well. Win Menu Design Vimal Harsora.pdf Quote Link to comment Share on other sites More sharing options...
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