Wayne Crofford Posted January 26 Share Posted January 26 I have just installed a new copy of Affinity Photo 2.3.1 on a freshly installed window 10 pc. When I go to 'open' a file (cr2) I only see an icon not the thumbnail? Any suggestions? Thanks Quote Link to comment Share on other sites More sharing options...
Ron P. Posted January 26 Share Posted January 26 Try installing Microsoft Camera Codec Pack. I've never had to install it. I have LR, and Canon's DPP software installed, and it seems to have taken care of the ability to view my CR2 thumbnails in Windows Explorer. Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
- S - Posted January 26 Share Posted January 26 Up until mid 2016, camera raw codecs were added to Windows 10 automatically by Microsoft via Windows Update, which meant Windows File Explorer would display CR2 raw files (thumbnails and metadata) natively without the user needing to do anything. However, Microsoft stopped updating these codecs in mid 2016 (Windows 10 1607 was the last version that contained the latest camera codecs). This means Windows File Explorer will natively support raw files for cameras that were announced up to 2016 Quarter 2, but it won't natively support cameras announced 2016 Quarter 3 onwards. Therefore, if the Canon CR2 files are from a camera more recent than mid 2016, you will need to install the Microsoft Raw Image Extension from the Microsoft Store. Microsoft Raw Image Extension: https://www.microsoft.com/store/productId/9NCTDW2W1BH8 Quote Link to comment Share on other sites More sharing options...
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