Lizzy2016 Posted January 21, 2024 Posted January 21, 2024 Hi I haven't used affinity photo v1 for well over a year. I tried to import an image today from my photos on my mac mini with a M1 processor. As soon as i change basic settings like to black and white and move a few colour sliders affinity photo crashes. I tried it 3 times but have to restart the computer each time. I then downloaded the latest version and it still crashes. Any suggestions please.
v_kyr Posted January 21, 2024 Posted January 21, 2024 Here's a step wise list of suggestions from 1-5 to try out (in that order): Make sure you've installed the latest APh v.1.10.8 Check under the app preferences the performance options hardware acceleration setting, if it's set to "Metal" try to set it to "OpenGL" instead and restart APh. If it still crashes, reset the app to it's defaults, see also related "What exactly do the Clear User Data options clear? FAQ" Check the list of V1 FAQs, the Mac OS and General ones If it still crashes, see in the "FAQ Where to find Crash Reports" for Mac OS and post your crash reports here. ---------------------------- Further in the above mentioned V1 app FAQs take a closer look through ... Mac OS macOS CODESIGNING crash when launching Affinity apps. Affinity apps and macOS Big Sur Compatibility Affinity apps and Apple Silicon Will the Affinity iPad apps run on macOS Big Sur with Apple Silicon? Why do I get the error "Failed to Open File" or "Failed to Save Document" when using Affinity apps purchased from the Mac App Store? (macOS) Help within Affinity doesn't show any results when searched on macOS Working with Affinity apps through Sidecar Affinity would like to record this computer's screen (Mac OS) Does Affinity support NVIDIA GPUs to use Metal on MacOS? 1.10.8 macOS update (to avoid hang on startup using Light UI on Sonoma) ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
Recommended Posts