Log in verification

[Affinity Rat]

Having trouble logging in, see pic

I have two iPads the one I’m using to type this message and the other one where I received this message.

Now I’m logged in go to account settings, now I get the same message on this iPad, hmmm.

I must be missing something here, both iPads one logged in and one not logged give same message. One when attempting to log in and the other when attempting to access account settings.

The message box gives the option to sign out, why would I do that?, then I would have to attempt another way to access account and wouldnt be able to access the forum.

A puzzlement.

 

 

 

[walt.farrell]

That sounds like you have enabled 2FA (Two Factor Authentication) in the forum's Account Settings, which uses Google Authenticator (but which could probably also use iCloud Passwords & Keychain on iPadOS if you've set that up properly).

This is what the setting looks like in Account Settings for the forum:

[Affinity Rat]

Thanks Walt.

Ok so it looks like I need to authentic another way, so the information given in the box is not correct, I do need to verify again. 
 

I cant remember my account settings but find it strange that even when logged in I must verify again to change settings.

[Affinity Rat]

Ok so it looks like I need to authenticate another way, ….the email worked.

Now able to enter setting with just a password.

Just checked, Google authentication is not enabled.

[walt.farrell]

I've no idea what's going on, then. One of the Serif staff should be able to explain later. Good to hear that you got in, though

[Affinity Rat]

Ok thanx

 

[Affinity Rat]

Just a thought, maybe cleared my cache on one device today, cookies may have been deleted.

[walt.farrell]

3 hours ago, Affinity Rat said:

Just a thought, maybe cleared my cache on one device today, cookies may have been deleted.

That could cause additional authentication steps.