Pema Dupchu Posted December 17, 2023 Posted December 17, 2023 On 11/11/2022 at 2:35 AM, Komatös said: Hi @Blacksmith You have to use the user data (email address (as username) and password) that you used when purchasing from the Serif Affinity Store. I used yet it is not working Quote
Staff StevenS Posted December 18, 2023 Staff Posted December 18, 2023 Hi @Pema Dupchu, welcome to the Affinity forum. I have been unable to locate any purchases or an Affinity Store account registered to the email address you have used to create your forum account. Could you please contact affinity@serif.com with your Order ID and any other email addresses you may have used so that we are able to look in to this further for you? Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
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