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Hello, I need your help! Whenever I add a new page for my project, Publisher 2.3 crashes. The same happens when I try to duplicate a page.

Please find below the crash report

kindest regards

Robert

 

 

Translated Report (Full Report Below)
-------------------------------------

Process:               Affinity Publisher 2 Affinity Store [5334]
Path:                  /Applications/Affinity Publisher 2.app/Contents/MacOS/Affinity Publisher 2 Affinity Store
Identifier:            com.seriflabs.affinitypublisher2
Version:               2.3.0 (2165)
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2023-12-10 15:11:05.7988 +0100
OS Version:            macOS 12.7.1 (21G920)
Report Version:        12
Anonymous UUID:        7E8EAFF2-DB3B-322C-63A6-B335A7AFD4D7

Sleep/Wake UUID:       8D1E6220-E4A2-4F26-B570-37C4C9EDECFC

Time Awake Since Boot: 4900 seconds
Time Since Wake:       3351 seconds

System Integrity Protection: enabled

Crashed Thread:        3  Dispatch queue: com.apple.root.default-qos

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000740
Exception Codes:       0x0000000000000001, 0x0000000000000740
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [5334]

VM Region Info: 0x740 is not in any region.  Bytes before following region: 140737487202496
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      VM_ALLOCATE              7fffffee7000-7fffffee8000 [    4K] r-x/r-x SM=ALI  

Thread 0::  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                0x7ff8108c2bc2 __psynch_mutexwait + 10
1   libsystem_pthread.dylib               0x7ff8108fae7e _pthread_mutex_firstfit_lock_wait + 76
2   libsystem_pthread.dylib               0x7ff8108f8cbb _pthread_mutex_firstfit_lock_slow + 205
3   liblibpersona.dylib                      0x16ea19b9d DomainController::AcquireReaderLock() const + 157
4   liblibpersona.dylib                      0x177cdee37 DocumentControllerSession::DocumentControllerSession(Kernel::NonCounted<DocumentController const>) + 55
5   liblibaffinity.dylib                     0x107c2ffa4 Affinity::Document::GetSafeDocumentController() const + 52
6   libcocoaui                               0x112255eaa -[Document safeDocumentController] + 26
7   libcocoaui                               0x112c84ce3 -[SpreadView setDocument:withSpreadIndex:childlist:] + 131
8   libcocoaui                               0x1128813f2 -[PagesPage grid:viewForItemIndex:createIfRequired:] + 578
9   libcocoaui                               0x1123d8a83 -[SpreadGridView setIndexSelectedState:isSelected:] + 131
10  Foundation                            0x7ff811817220 __NSINDEXSET_IS_CALLING_OUT_TO_A_BLOCK__ + 7
11  Foundation                            0x7ff811816ad2 __NSIndexSetEnumerate + 929
12  libcocoaui                               0x11238b098 -[Grid deselectAll] + 88
13  libcocoaui                               0x11288876c -[PagesPage duplicateSelectedPages:] + 796
14  AppKit                                0x7ff81360108e -[NSApplication(NSResponder) sendAction:to:from:] + 288
15  AppKit                                0x7ff8136f5c10 -[NSMenuItem _corePerformAction] + 413
16  AppKit                                0x7ff8136f5932 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 95
17  AppKit                                0x7ff81374027f -[NSMenu performActionForItemAtIndex:] + 113
18  AppKit                                0x7ff813740205 -[NSMenu _internalPerformActionForItemAtIndex:] + 82
19  AppKit                                0x7ff81374004c -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 101
20  AppKit                                0x7ff8136da1e2 NSSLMMenuEventHandler + 1074
21  HIToolbox                             0x7ff81964934d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1365
22  HIToolbox                             0x7ff81964879c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 333
23  HIToolbox                             0x7ff81965d3a9 SendEventToEventTarget + 39
24  HIToolbox                             0x7ff8196bb2e5 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 361
25  HIToolbox                             0x7ff8196e0457 SendMenuCommandWithContextAndModifiers + 46
26  HIToolbox                             0x7ff8196e0405 SendMenuItemSelectedEvent + 344
27  HIToolbox                             0x7ff8196e0250 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 96
28  HIToolbox                             0x7ff8197ef9ac PopUpMenuSelectCore(MenuData*, Point, double, Point, unsigned short, unsigned int, unsigned int, Rect const*, unsigned short, unsigned int, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 2105
29  HIToolbox                             0x7ff8197eec98 _HandlePopUpMenuSelection8(OpaqueMenuRef*, OpaqueEventRef*, unsigned int, Point, unsigned short, unsigned int, unsigned int, Rect const*, unsigned short, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 410
30  HIToolbox                             0x7ff8196c2dd5 _HandlePopUpMenuSelectionWithDictionary + 329
31  AppKit                                0x7ff813894a3a SLMPerformPopUpCarbonMenu + 2217
32  AppKit                                0x7ff813739929 _NSSLMPopUpCarbonMenu3 + 1125
33  AppKit                                0x7ff8137d0dfd -[NSCarbonMenuImpl _popUpContextMenu:withEvent:forView:withFont:] + 222
34  AppKit                                0x7ff8137d0c75 -[NSMenu _popUpContextMenu:withEvent:forView:withFont:] + 226
35  AppKit                                0x7ff813c6cb48 -[NSView _showMenuForEvent:] + 85
36  AppKit                                0x7ff8137cc3dd -[NSView rightMouseDown:] + 100
37  AppKit                                0x7ff8138f8183 -[NSControl _rightMouseUpOrDown:] + 470
38  libcocoaui                               0x112387b1e -[Grid rightMouseDown:] + 462
39  AppKit                                0x7ff8135f42a8 forwardMethod + 204
40  AppKit                                0x7ff8137cc415 -[NSView rightMouseDown:] + 156
41  AppKit                                0x7ff81356ff16 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 7150
42  AppKit                                0x7ff81356e10e -[NSWindow(NSEventRouting) sendEvent:] + 352
43  libcocoaui                               0x1129949b6 -[PersonaWindow sendEvent:] + 646
44  AppKit                                0x7ff81356cefc -[NSApplication(NSEvent) sendEvent:] + 2936
45  libcocoaui                               0x1129d9ba7 -[Application sendEvent:] + 1351
46  AppKit                                0x7ff81382514b -[NSApplication _handleEvent:] + 65
47  AppKit                                0x7ff8133edcfe -[NSApplication run] + 623
48  AppKit                                0x7ff8133c1c57 NSApplicationMain + 817
49  Affinity Publisher 2 Affinity Store           0x10093a4c4 0x100937000 + 13508
50  dyld                                     0x1092f952e start + 462

Thread 1:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib                0x7ff8108c096a mach_msg_trap + 10
1   libsystem_kernel.dylib                0x7ff8108c0cd8 mach_msg + 56
2   CoreFoundation                        0x7ff8109c429d __CFRunLoopServiceMachPort + 319
3   CoreFoundation                        0x7ff8109c2928 __CFRunLoopRun + 1276
4   CoreFoundation                        0x7ff8109c1d6c CFRunLoopRunSpecific + 562
5   CFNetwork                             0x7ff8155eb968 0x7ff8153a4000 + 2390376
6   Foundation                            0x7ff811819964 __NSThread__start__ + 1009
7   libsystem_pthread.dylib               0x7ff8108fd4e1 _pthread_start + 125
8   libsystem_pthread.dylib               0x7ff8108f8f6b thread_start + 15

Thread 2:: com.apple.NSEventThread
0   libsystem_kernel.dylib                0x7ff8108c096a mach_msg_trap + 10
1   libsystem_kernel.dylib                0x7ff8108c0cd8 mach_msg + 56
2   CoreFoundation                        0x7ff8109c429d __CFRunLoopServiceMachPort + 319
3   CoreFoundation                        0x7ff8109c2928 __CFRunLoopRun + 1276
4   CoreFoundation                        0x7ff8109c1d6c CFRunLoopRunSpecific + 562
5   AppKit                                0x7ff81356a98e _NSEventThread + 132
6   libsystem_pthread.dylib               0x7ff8108fd4e1 _pthread_start + 125
7   libsystem_pthread.dylib               0x7ff8108f8f6b thread_start + 15

Thread 3 Crashed::  Dispatch queue: com.apple.root.default-qos
0   liblibpersona.dylib                      0x174c70537 MasterPageInstanceNode::SetPageSelection(unsigned int, unsigned int, unsigned int, Kernel::JailCounted<Node>, Kernel::JailCounted<SpreadNode>) + 583
1   liblibpersona.dylib                      0x174c70814 MasterPageInstanceNode::MasterPageInstanceNode(unsigned int, unsigned int, unsigned int, Kernel::JailCounted<SpreadNode>, Kernel::JailCounted<Node>) + 532
2   liblibpersona.dylib                      0x174c78f64 MasterPageInstanceNode::Create(unsigned int, unsigned int, unsigned int, Kernel::JailCounted<SpreadNode>, Kernel::JailCounted<Node>, bool) + 132
3   liblibpersona.dylib                      0x1737c00cd MovePageContentCommand::SplitMasterPageInstanceNode(DomainCommand::Direction, Kernel::NonCounted<MasterPageInstanceNode>, int) + 221
4   liblibpersona.dylib                      0x1737c37cd MovePageContentCommand::Do(Kernel::NonCounted<MasterPageInstanceNode>) + 1101
5   liblibpersona.dylib                      0x1737bff2c MovePageContentCommand::Receive(Kernel::NonCounted<MasterPageInstanceNode>) + 124
6   liblibpersona.dylib                      0x1737cdc08 TerminatingTranslatorT<MovePageContentCommand, MasterPageInstanceNode>::Accept(Kernel::NonCounted<Kernel::Countable>, Visitor*) const + 200
7   liblibpersona.dylib                      0x1737cf814 SelectionCommand<MovePageContentCommand>::VisitObject(Kernel::NonCounted<Kernel::Countable>, bool) + 228
8   liblibpersona.dylib                      0x1737cd2f6 SelectionCommand<MovePageContentCommand>::_Visit() + 470
9   liblibpersona.dylib                      0x1737bf944 MovePageContentCommand::Do() + 1284
10  liblibpersona.dylib                      0x171016fc3 MovePageContentMultipleCommand::MovePage(int, int) + 99
11  liblibpersona.dylib                      0x171016898 MovePageContentMultipleCommand::Do() + 360
12  liblibpersona.dylib                      0x177c45966 AddPagesCommand::Do() + 1670
13  liblibpersona.dylib                      0x17995ea2b CopyPagesCommand::Do() + 283
14  liblibpersona.dylib                      0x17cfb2f9a CopyPagesMultipleCommand::Do() + 266
15  liblibpersona.dylib                      0x173687070 DocumentCommand::DoAndUpdateCaches() + 208
16  liblibpersona.dylib                      0x177cedaf4 DocumentController::ProcessCommand(Kernel::Counted<DomainCommand>, std::__1::vector<Kernel::Counted<Kernel::Notification>, std::__1::allocator<Kernel::Counted<Kernel::Notification> > >&) + 900
17  liblibpersona.dylib                      0x16ea1a645 DomainController::ProcessCommandQueue() + 565
18  liblibkernel.dylib                       0x103b52d70 invocation function for block in Kernel::Dispatch::DispatchAndForget(std::__1::function<void ()>, Kernel::Dispatch::DispatchPriority, Kernel::Dispatch::ThreadPurpose) + 96
19  libdispatch.dylib                     0x7ff8107440cc _dispatch_call_block_and_release + 12
20  libdispatch.dylib                     0x7ff810745317 _dispatch_client_callout + 8
21  libdispatch.dylib                     0x7ff8107479fc _dispatch_queue_override_invoke + 787
22  libdispatch.dylib                     0x7ff810754ac2 _dispatch_root_queue_drain + 343
23  libdispatch.dylib                     0x7ff81075525c _dispatch_worker_thread2 + 160
24  libsystem_pthread.dylib               0x7ff8108f9f8a _pthread_wqthread + 256
25  libsystem_pthread.dylib               0x7ff8108f8f57 start_wqthread + 15

Thread 4:
0   libsystem_pthread.dylib               0x7ff8108f8f48 start_wqthread + 0

Thread 5:
0   libsystem_pthread.dylib               0x7ff8108f8f48 start_wqthread + 0

Thread 6:
0   libsystem_pthread.dylib               0x7ff8108f8f48 start_wqthread + 0

Thread 7:
0   libsystem_pthread.dylib               0x7ff8108f8f48 start_wqthread + 0


Thread 3 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000002  rcx: 0x7fffffffffffffff  rdx: 0x0000000000000001
  rdi: 0x000000010128d0a0  rsi: 0x0000700004c83d78  rbp: 0x0000700004c83e70  rsp: 0x0000700004c83e10
   r8: 0x0000000000000000   r9: 0x0000700004c83ea0  r10: 0x0000000000003f01  r11: 0x00007fa1a5800000
  r12: 0x00007fa1c7b59e00  r13: 0x0000000000000001  r14: 0x0000700004c83ea0  r15: 0x00007fa1a5c4c600
  rip: 0x0000000174c70537  rfl: 0x0000000000010202  cr2: 0x0000000000000740
  
Logical CPU:     1
Error Code:      0x00000004 (no mapping for user data read)
Trap Number:     14

Thread 3 instruction stream:
  f0 49 ff 44 04 08 48 8d-7d a8 4c 89 e6 e8 17 35  .I.D..H.}.L....5
  00 00 48 8b 7d a8 8b 9f-40 07 00 00 48 8b 07 48  ..H.}...@...H..H
  8b 40 e0 f0 48 ff 4c 07-08 4c 8b 75 c0 4c 8b 7d  .@..H.L..L.u.L.}
  c8 44 8b 6d d4 75 09 48-01 c7 48 8b 07 ff 50 08  .D.m.u.H..H...P.
  49 8b 04 24 48 8b 40 e0-f0 49 ff 4c 04 08 75 0d  I..$H.@..I.L..u.
  49 01 c4 49 8b 04 24 4c-89 e7 ff 50 08 49 8b 06  I..I..$L...P.I..
 [8b]80 40 07 00 00 39 c3-89 c1 0f 4c cb 8b 55 bc  ..@...9....L..U.    <==
  39 d1 0f 43 ca 41 89 8f-fc 05 00 00 29 c8 31 d2  9..C.A......).1.
  85 c0 0f 4e c2 8b 75 b8-39 f0 0f 43 c6 41 89 87  ...N..u.9..C.A..
  f4 05 00 00 29 cb 85 db-0f 4e da 44 39 eb 41 0f  ....)....N.D9.A.
  43 dd 41 89 9f f8 05 00-00 4c 89 ff 4c 89 f6 48  C.A......L..L..H
  8b 55 b0 48 83 c4 38 5b-41 5c 41 5d 41 5e 41 5f  .U.H..8[A\A]A^A_

Binary Images:
    0x7ff8108bf000 -     0x7ff8108f6fff libsystem_kernel.dylib (*) <5bbc2e64-012e-34dd-8c02-41294a3d66e9> /usr/lib/system/libsystem_kernel.dylib
    0x7ff8108f7000 -     0x7ff810902fff libsystem_pthread.dylib (*) <e097f78f-fcfb-30f3-9164-dbc9709ba134> /usr/lib/system/libsystem_pthread.dylib
       0x16bed6000 -        0x182a1dfff liblibpersona.dylib (*) <8da96fbc-1800-3c51-b6bf-bf3a69c3e810> /Applications/Affinity Publisher 2.app/Contents/Frameworks/liblibpersona.dylib
       0x1068bb000 -        0x107ff6fff liblibaffinity.dylib (*) <941aaa98-bfe0-32a0-b5b9-5aa42f59d04a> /Applications/Affinity Publisher 2.app/Contents/Frameworks/liblibaffinity.dylib
       0x110ecd000 -        0x11370cfff com.seriflabs.libcocoaui (1.0) <45284c1c-914f-3c1f-b5e7-03534c8178ff> /Applications/Affinity Publisher 2.app/Contents/Frameworks/libcocoaui.framework/Versions/A/libcocoaui
    0x7ff8117c1000 -     0x7ff811b7dfff com.apple.Foundation (6.9) <42cdd517-7f3b-3c5e-8ac1-ce7477ac31db> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7ff8133be000 -     0x7ff81424dfff com.apple.AppKit (6.9) <461a4d7c-b3e3-3cbc-92b7-a2a419007281> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7ff819641000 -     0x7ff819934fff com.apple.HIToolbox (2.1.1) <913d3d2e-4e4c-3907-98fe-8f4abd551297> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
       0x100937000 -        0x100a0efff com.seriflabs.affinitypublisher2 (2.3.0) <4eb5c709-e8e2-3f20-bfa1-3ff57c01607a> /Applications/Affinity Publisher 2.app/Contents/MacOS/Affinity Publisher 2 Affinity Store
       0x1092f4000 -        0x10935ffff dyld (*) <771e1916-3a62-34cd-8488-c1021053c7fa> /usr/lib/dyld
    0x7ff810944000 -     0x7ff810e46fff com.apple.CoreFoundation (6.9) <fb79a14a-fda9-3a3b-bc97-6eb525b794a6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7ff8153a4000 -     0x7ff815831fff com.apple.CFNetwork (1335.0.3.4) <ce2b5521-0b09-3b30-8d9a-34400a539993> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
       0x10397e000 -        0x103c3dfff liblibkernel.dylib (*) <877b0729-77c4-3469-ab88-807b06d1a316> /Applications/Affinity Publisher 2.app/Contents/Frameworks/liblibkernel.dylib
    0x7ff810742000 -     0x7ff810788fff libdispatch.dylib (*) <85c90f84-c537-3cc6-b795-a066e050ffe3> /usr/lib/system/libdispatch.dylib
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=2.2G resident=0K(0%) swapped_out_or_unallocated=2.2G(100%)
Writable regions: Total=5.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=5.2G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               896K        7 
Activity Tracing                   256K        1 
CG backing stores                 3840K        4 
CG image                         393.7M     2529 
ColorSync                          224K       27 
CoreAnimation                    220.9M      497 
CoreGraphics                        12K        2 
CoreImage                           36K        3 
CoreUI image data                  988K       11 
Foundation                          40K        2 
Image IO                            84K        6 
Kernel Alloc Once                    8K        1 
MALLOC                             4.3G      606 
MALLOC guard page                   72K       16 
MALLOC_MEDIUM (reserved)         288.0M        4         reserved VM address space (unallocated)
OpenGL GLSL                        256K        3 
SQLite page cache                  128K        2 
STACK GUARD                       56.0M        8 
Stack                             11.6M        8 
VM_ALLOCATE                       1308K       40 
__CTF                               756        1 
__DATA                            48.4M      600 
__DATA_CONST                      48.7M      406 
__DATA_DIRTY                      1834K      214 
__FONT_DATA                          4K        1 
__GLSLBUILTINS                    5176K        1 
__LINKEDIT                         1.0G       71 
__OBJC_RO                         82.9M        1 
__OBJC_RW                         3200K        2 
__TEXT                             1.2G      601 
__UNICODE                          592K        1 
dyld private memory               3072K        3 
libnetwork                         640K       16 
mapped file                      988.4M      563 
shared memory                      776K       18 
===========                     =======  ======= 
TOTAL                              8.7G     6276 
TOTAL, minus reserved VM space     8.4G     6276 

-----------
Full Report
-----------

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    "uuid" : "00000000-0000-0000-0000-000000000000"
  }
],
  "sharedCache" : {
  "base" : 140703403192320,
  "size" : 19331678208,
  "uuid" : "172bd7f4-7e24-3286-a975-45e4e44c23c1"
},
  "vmSummary" : "ReadOnly portion of Libraries: Total=2.2G resident=0K(0%) swapped_out_or_unallocated=2.2G(100%)\nWritable regions: Total=5.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=5.2G(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nAccelerate framework               896K        7 \nActivity Tracing                   256K        1 \nCG backing stores                 3840K        4 \nCG image                         393.7M     2529 \nColorSync                          224K       27 \nCoreAnimation                    220.9M      497 \nCoreGraphics                        12K        2 \nCoreImage                           36K        3 \nCoreUI image data                  988K       11 \nFoundation                          40K        2 \nImage IO                            84K        6 \nKernel Alloc Once                    8K        1 \nMALLOC                             4.3G      606 \nMALLOC guard page                   72K       16 \nMALLOC_MEDIUM (reserved)         288.0M        4         reserved VM address space (unallocated)\nOpenGL GLSL                        256K        3 \nSQLite page cache                  128K        2 \nSTACK GUARD                       56.0M        8 \nStack                             11.6M        8 \nVM_ALLOCATE                       1308K       40 \n__CTF                               756        1 \n__DATA                            48.4M      600 \n__DATA_CONST                      48.7M      406 \n__DATA_DIRTY                      1834K      214 \n__FONT_DATA                          4K        1 \n__GLSLBUILTINS                    5176K        1 \n__LINKEDIT                         1.0G       71 \n__OBJC_RO                         82.9M        1 \n__OBJC_RW                         3200K        2 \n__TEXT                             1.2G      601 \n__UNICODE                          592K        1 \ndyld private memory               3072K        3 \nlibnetwork                         640K       16 \nmapped file                      988.4M      563 \nshared memory                      776K       18 \n===========                     =======  ======= \nTOTAL                              8.7G     6276 \nTOTAL, minus reserved VM space     8.4G     6276 \n",
  "legacyInfo" : {
  "threadTriggered" : {
    "queue" : "com.apple.root.default-qos"
  }
},
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "61af99aeda72d16a4beb7756",
      "factorPackIds" : {

      },
      "deploymentId" : 240000409
    },
    {
      "rolloutId" : "5fc94383418129005b4e9ae0",
      "factorPackIds" : {

      },
      "deploymentId" : 240000614
    }
  ],
  "experiments" : [

  ]
}
}

Model: iMac17,1, BootROM 522.0.0.0.0, 4 processors, Quad-Core Intel Core i5, 3,3 GHz, 32 GB, SMC 2.34f3
Graphics: AMD Radeon R9 M395, AMD Radeon R9 M395, PCIe, 2 GB
Display: iMac, Retina 5K (5120 x 2880), Main, MirrorOff, Online
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343147533642465238412D52442020
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343147533642465238412D52442020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343147533642465238412D52442020
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343147533642465238412D52442020
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.4)
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 870 QVO 2TB, 2 TB
Serial ATA Device: APPLE SSD SM0128G, 121,33 GB
USB Device: USB30Bus
USB Device: Portable
USB Device: Extreme 55AE
USB Device: Ultra Touch
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 28.1
 

Posted

Hi @Rob Kysela and welcome to the forums,

Are you able to Package (File > Save as Package) your Publisher file and upload it so we can take a look at what may be causing the issue?

Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0
Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Hello,

 

many thanx for your fast reply. Well, the file is huge (1,66GB), so I saved it as package and uploaded it into my OneDrive. Here is the link for the download:

https://rkairphoto-my.sharepoint.com/:f:/g/personal/kysela_rkairphoto_onmicrosoft_com/EmiaL7UEfcdInynskM_W_goBncRXr2_Ios0E7V6k82p2pw?e=BRSq7A

Thanx for your help

cheers

Robert

PS.: by the way, it still worked until yesterday. Then I updated the Affinity Photo and Designer software - have no idea if this is the cause?

Posted

Hi @Rob Kysela,

No problem, I'll take a look to see if there is anything obvious causing the crash and I'll let you know...

Thanks for the additional details.

Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0
Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Hi @Rob Kysela,

Try deleting the bottom layer on Page 138 called 'Master Page' (highlighted in yellow), and see if that fixes the crashing issue...

PublisherCrash.png.571db738ab5db4a90f86a3a8fc41d650.png

Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0
Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Hi @Rob Kysela,

No problem at all, glad everything is working for you now without crashing... 🙂

Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0
Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Welcome to the Affinity Forums @Rob Kysela.

I'm glad to hear the above was able to resolve this issue for you - many thanks to Hangman for your support here :)

I'm unsure however how this document has the 'empty' Master Page applied to this page causing the crash, so I'm logging the document with our developers now for further investigation.

I hope this helps!

Posted

Many thanx for your reply, well the reason is that I work with two projects simultaneously, one in German and the other in an English version. (means I copy content from one project into the next one and vice versa). And of course, I am not really a genius 🙂 I an still experimenting what I can do with this software, how to use master pages to save time, etc. Therefor it will  probably not be the last time I will need some help...

cheers

Robert

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