JotaroT Posted November 17, 2023 Share Posted November 17, 2023 As of this time, I have not upgraded to V.2 of the Affinity suite yet, so keep this in mind as I ask this question. I started doing photography and editing photos again like before, however, I have found a strange problem with Affinity Photo in which every time I edit a photo and export it as a JPEG file, I can't find it in the folder where I exported it. I tried going to the Home page in my folders to see if the photos that I was working with were in the folder where I exported them, yet when I tried to open them from the Home page, it said that the photos couldn't be found. Any idea what might be the problem here? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 17, 2023 Share Posted November 17, 2023 Please confirm what OS you're using? Also, I'm not sure what you mean by "Home page in my folders", or about the error message you get. Can you show us some screenshots? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
JotaroT Posted November 17, 2023 Author Share Posted November 17, 2023 The OS I use is Windows 11. I have the screenshot here. I marked off some things to hide my private information. But the image files are the ones labeled _MG_2623 and _MG_2623 (small). I have also posted screenshots of the screens I see when I open those files. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 17, 2023 Share Posted November 17, 2023 Some comments: It would help to tell File Explorer to show the file extension, so we could see more about the files that are available. From the screenshot, it appears that your D drive is a mapped network drive of some sort. More details on that would be useful. You have 3 screenshots there. File Explorer, then something (Photos app in Windows?), and then Affinity Photo. The second screenshot shows that Photos (or whatever it is) agrees that the file is missing. From 2 and 3, I think you need to explain more about your file storage mechanisms, and investigate what your file system is doing with your files. It's not an Affinity problem if the Windows Photos app also can't find the files. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
stuck Posted November 17, 2023 Share Posted November 17, 2023 When you click 'Export', at the bottom of Affinity's Export Settings dialog the next thing that happens is that Affinity displays a regular File | Save dialog. Make sure you take note of what folder it is pointing at. Having done that, open Explorer and browse to that folder to find your file. Looking at your screen shot, both _MG_2623 and _MG_2623 (small) have been saved to: D:\Affinity Photo If your files are not in that folder, I've no idea where they are. Quote Link to comment Share on other sites More sharing options...
JotaroT Posted November 17, 2023 Author Share Posted November 17, 2023 I see. If this is more of a Windows problem than an Affinity Photo problem, I will try to look up more on this. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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