keez_art Posted October 28, 2023 Posted October 28, 2023 I purchased the original affinity photo etc. A long time ago, it is still installed in my machine. However when I go to my downloads on the Microsoft store it is nowhere to be found, under my purchases. This means if I restart my system I will be forced to purchase the software for a 2nd time. I was considering the upgrade but it's not cool to force me. Is there a way to get access to my original Purchase. Quote
walt.farrell Posted October 29, 2023 Posted October 29, 2023 12 hours ago, keez_art said: This means if I restart my system Welcome to the Serif Affinity forums. First, no, simply restarting your system would not remove any of the software that is installed. You would need to reinstall Windows or explicitly uninstall the software or switch to a new system. But in any case, fear not. The software is still in your Microsoft Store account, if that's where you purchased the software, and you can reinstall it from there. Please see this FAQ: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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