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Big problem here!


ChrisOmfH

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Not sure what is up here, but AD v2 will not open any document, nor will it let me create a new one. 2019 MacBook Pro, just updated to the most current version of Ventura a couple of days ago. Tonight when I tried to work in AD v2 - NOTHING. Will not open a document saved on external drives, will not do anything except open the create new document screen. Once I click create, AD disappears from both my laptop screen & my secondary display monitor!

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Hi ChrisOmfH,

Please could you try navigating to the apps preferences and under performance try disabling Metal Compute to see if this solves your issue? If it doesn't please could you try reinstalling Affinity Designer V2 if you haven't already? Please could you also tell me which version of Mac OS you are using?

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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