andregs Posted September 25, 2023 Share Posted September 25, 2023 On 9/22/2023 at 2:05 PM, Lee_T said: Could you please share your full export settings? Lee any news? Quote Link to comment Share on other sites More sharing options...
andregs Posted September 28, 2023 Share Posted September 28, 2023 hi. will serif help me? some days as gone by.. Quote Link to comment Share on other sites More sharing options...
andregs Posted October 2, 2023 Share Posted October 2, 2023 the file is not loading at all. this is really bad.. can I get some answer? Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted October 2, 2023 Staff Share Posted October 2, 2023 Apologies for the delay getting back to you i've been away from the business. I've tested what I can, and much like @thomaso I can export and save what I have, but the document you sent is still looking for remote files and I also do not have the fonts. Could you please try saving the document as a package in a local location and relinking the files to the folder with the collated documents. Lee. Quote Link to comment Share on other sites More sharing options...
andregs Posted October 2, 2023 Share Posted October 2, 2023 Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted October 2, 2023 Staff Share Posted October 2, 2023 Ok, could you try embedding the files in your resource manager and saving this locally. Lee Quote Link to comment Share on other sites More sharing options...
andregs Posted October 2, 2023 Share Posted October 2, 2023 1 hour ago, Lee_T said: I've tested what I can, and much like @thomaso I can export and save what I have, but the document you sent is still looking for remote files and I also do not have the fonts. you can work the file, move elements etc? I sent you via dropbox all files except fonts.. you can work in everything without crashing? Because it happens to me in 3 different machines... 2 Macs and 1 windows. Quote Link to comment Share on other sites More sharing options...
thomaso Posted October 2, 2023 Share Posted October 2, 2023 7 minutes ago, andregs said: except fonts.. you can work in everything without crashing? As mentioned before, possibly the font files cause the issues on your computers? Can you create a new document with some text and these fonts assigned? If yes, can you copy a few text frames of the affected document + paste them in the new document and work, save, export without issues? Or: Does it influence your issue if you replace these fonts in your affected document by other fonts for a test? Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
andregs Posted October 2, 2023 Share Posted October 2, 2023 1 hour ago, thomaso said: Or: Does it influence your issue if you replace these fonts in your affected document by other fonts for a test? I tried to remove the only not native font... let's see how this behaves now... Quote Link to comment Share on other sites More sharing options...
andregs Posted October 10, 2023 Share Posted October 10, 2023 still having problems.. working locally, replaced fonts, created new file, changed links files from pdf to svg... do not know what to do Quote Link to comment Share on other sites More sharing options...
andregs Posted October 10, 2023 Share Posted October 10, 2023 after saving It can't render resources.... and crashes Quote Link to comment Share on other sites More sharing options...
andregs Posted October 16, 2023 Share Posted October 16, 2023 please...someone can help?this is unnaceptable Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted October 23, 2023 Staff Share Posted October 23, 2023 Could you please try and save just a simple basic document with some text and some basic images to try and isolate if this is your content or the application/some OS rights problem causing the issue. Lee Quote Link to comment Share on other sites More sharing options...
andregs Posted October 23, 2023 Share Posted October 23, 2023 Apparently after getting help via email, the problem is that publisher can’t handle so much svg or pdf linked files. so for now I am changing them to JPEG since like this it does not need to draw the vectors that it was, maybe, what was causing the freezes lets see thomaso 1 Quote Link to comment Share on other sites More sharing options...
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