kahill1918 Posted September 19, 2023 Posted September 19, 2023 It seems your organization requires 3 step verification. I am deaf and therefore have no mobile phone. Hence I am unable to place the order even though I tried all four credit cards, and your organization rejected them all because you want to call for verification. I can provide some verification but by email only or by calling your number through a relay service. If you deny both, this is in violation of my ADA rights. Quote
Staff SFurniss Posted September 20, 2023 Staff Posted September 20, 2023 @kahill1918 Welcome to the forums. The 3d secure check is carried out by your bank rather than by us. They usually have a choice of different verification methods including text, and email. Please contact your bank for more information. Quote
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