HydroJLW Posted September 13, 2023 Share Posted September 13, 2023 Hi, I am experiencing extreme levels of brush lag in Designer 2. Any ideas what could be going on? I have tried changing the performance/acceleration options, but nothing seems to help. What Application are you using? Designer 2 Are you using the latest release version? Yes Can you reproduce it? Yes Does it happen for a new document? If not can you upload a document that shows the problem? Yes What is your operating system and version Windows 10 v22H2 Build: 19045.3448 Is hardware acceleration (in Preferences > Performance) ON or OFF ? (and have you tried the other setting?) Have tried both What happened for you (and what you expected to happen) Extreme brush lag - unusable performance Video attached: Affinity Designer Brush Lag.mp4 Thanks, Jack Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 14, 2023 Staff Share Posted September 14, 2023 Hi @HydroJLW, Thanks for your report! Can you please provide a screenshot of your current settings under Edit > Settings > Performance for me? Secondly, I can see you are using a 2500 PX brush, if this is also using a high quality textured image then I would expect some lag when drawing the brush preview as the tool is moved around the canvas. Can you please also confirm for me, what is the size of the Artboard shown in your recording, and what Colour Format is being used for your document? (ie RGB/8, RGB/32, CMYK/8 etc) Many thanks in advance Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
HydroJLW Posted September 18, 2023 Author Share Posted September 18, 2023 On 9/14/2023 at 12:21 PM, Dan C said: Hi @HydroJLW, Thanks for your report! Can you please provide a screenshot of your current settings under Edit > Settings > Performance for me? Secondly, I can see you are using a 2500 PX brush, if this is also using a high quality textured image then I would expect some lag when drawing the brush preview as the tool is moved around the canvas. Can you please also confirm for me, what is the size of the Artboard shown in your recording, and what Colour Format is being used for your document? (ie RGB/8, RGB/32, CMYK/8 etc) Many thanks in advance Hi Dan, Thank you for getting back to me. After multiple system restarts, the program suddenly started to perform as it used to without the extreme levels of lag. If this happens again, I will post here with the details requested above, but hopefully, it was just some weird glitch with my system. I did have a recent Windows update around that time, so perhaps something went wrong there. Cheers, Jack Dan C 1 Quote Link to comment Share on other sites More sharing options...
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