Twostamps Posted August 17, 2023 Share Posted August 17, 2023 Hi there. Ive just bought a new computer. I previously owned Affininity Photo V1 and wanted to reinstall it. (Not yet purchased V2.) So I signed into my Affinity Account and downloaded V1 from there without any issues. But when I try to install it. It gets halfway through and crashes my comp. (Blue screen) I have tried numerous times with the same result. No probs with other programs. Does anyone know if the download is still useable ? Quote Link to comment Share on other sites More sharing options...
Dan C Posted August 17, 2023 Share Posted August 17, 2023 Hi @Twostamps, Welcome to the Affinity Forums I can confirm that the download from your Affinity account is still the correct link to use - though just to be certain that the downloaded file is not incomplete/corrupted I would recommend trying to redownload the latest version of V1 from the following link: https://store.serif.com/update/windows/photo/1/ 1 hour ago, Twostamps said: when I try to install it. It gets halfway through and crashes my comp. (Blue screen) I can also confirm that the Affinity apps are unable to directly cause a blue screen, as user-mode applications are unable to trigger a BSOD event. This is almost always caused by defective drivers, hardware or Windows files. What does the BSOD show, when the PC crashes? Twostamps 1 Quote Link to comment Share on other sites More sharing options...
Twostamps Posted August 17, 2023 Author Share Posted August 17, 2023 5 hours ago, Dan C said: Hi @Twostamps, Welcome to the Affinity Forums I can confirm that the download from your Affinity account is still the correct link to use - though just to be certain that the downloaded file is not incomplete/corrupted I would recommend trying to redownload the latest version of V1 from the following link: https://store.serif.com/update/windows/photo/1/ I can also confirm that the Affinity apps are unable to directly cause a blue screen, as user-hmode applications are unable to trigger a BSOD event. This is almost always caused by defective drivers, hardware or Windows files. What does the BSOD show, when the PC crashes? Thanks Dan. A totally successful installation from that link... I'm now a happy man...! The Blue screen appeared two through the instalation of V1 at the same point each time. Screen claiming that there had been an error and had to be restarted. All I got was a desktop icon that coulsnt find the program. Obviously, because it hadnt completed. Sorry I didn't get a screen shot.. Quote Link to comment Share on other sites More sharing options...
Dan C Posted August 18, 2023 Share Posted August 18, 2023 No problem at all, many thanks for letting me know as I'm certainly glad to hear you're now up and running Quote Link to comment Share on other sites More sharing options...
ECA Posted March 19 Share Posted March 19 On 8/18/2023 at 10:58 AM, Dan C said: No problem at all, many thanks for letting me know as I'm certainly glad to hear you're now up and running is there a link for version 1 photo? I only own v1 designer but id like v1 photo aswel Quote Link to comment Share on other sites More sharing options...
GarryP Posted March 19 Share Posted March 19 Welcome to the forums @ECA New licences for the V1 applications are no longer available for purchase from Serif, Microsoft or Apple. Quote Link to comment Share on other sites More sharing options...
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