Racingbuddy Posted July 21, 2023 Share Posted July 21, 2023 I haven't used programs since the end of April when they all worked fine. When I click on the Icons to load nothing happens in all three programs. I tried to run as administrated with the same result. When I looked at Apps/Installed apps/Affinity Photo2/Advanced Options there is an item list "Terminate" and it says "Immediately terminate this app and its related processes." There is no option to change that setting. Any help would be appreciated. Thank you, Brian Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 21, 2023 Share Posted July 21, 2023 When you start the program, does the system menu change to show the application name on the left? If so, the application is running. In that case perhaps you need to use the menu to Open or create a file. And if you're not seeing the Studio panels perhaps you need to press the Tab key. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Staff DWright Posted July 23, 2023 Staff Share Posted July 23, 2023 Can you please try starting Photo 2 with the CTRL key held down and when the Clear User Data screen appears please also select the Disable Hardware Acceleration and then click the Clear button Quote Link to comment Share on other sites More sharing options...
Racingbuddy Posted July 24, 2023 Author Share Posted July 24, 2023 18 hours ago, DWright said: Can you please try starting Photo 2 with the CTRL key held down and when the Clear User Data screen appears please also select the Disable Hardware Acceleration and then click the Clear button Still didn't load... The mouse cursor spins for a second or two and then there is no program. I tab through all programs and not there. Task manager shows no affinity apps running. Quote Link to comment Share on other sites More sharing options...
Racingbuddy Posted July 24, 2023 Author Share Posted July 24, 2023 On 7/21/2023 at 7:34 PM, walt.farrell said: When you start the program, does the system menu change to show the application name on the left? If so, the application is running. In that case perhaps you need to use the menu to Open or create a file. And if you're not seeing the Studio panels perhaps you need to press the Tab key. No, I checked with Task manager, and no affinity tasks running. Tab through windows and not there either. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.