ThereIsHope Posted March 31, 2023 Posted March 31, 2023 Hi, I have had the same crash 3 times so far. I have the dump files. I don't know the exact steps to reproduce the issue but I can send the .afphoto It has happened when I select a layer with a rectangle (256x1 size), zoom in at about 1000%, then scroll left and right a few times. Then select a second layer with a rectangle of the same size. Photo sometimes closes unexpectedly. I loaded one of the dump files just out of curiosity: Unhandled exception at 0x00007fffb231fe1d in cd11ac15-0b90-4a97-af5d-776b9b2e3750 - Copy.dmp: 0xC0000005: Access violation reading location 0xffffffffffffffff. > libraster.dll!00007fffb231fe1d() [Frames below may be incorrect and/or missing, no symbols loaded for libraster.dll] libpersona.dll!00007fff9e8774a9() libpersona.dll!00007fff9fb7db5d() Does this ring a bell? Photo's hardware acceleration is OFF My PC: Windows 10 Pro. 21H2 (19044.2728) Intel(R) HD Graphics 5000 with a 1920x1080 desktop resolution. Not using a graphics tablet, just normal mouse and keyboard. Would you like me to send files over? Private message or just here? Thanks! Quote
Dan C Posted April 1, 2023 Posted April 1, 2023 Hi @ThereIsHope, Thanks for your report! I've not heard of this being reported previously, so I'd like to request a copy of your .afphoto file to see if I can replicate this issue here. Please attach a copy of the .afphoto file to your reply, or alternatively if you'd like a private upload link for this file please simply let me know. I'd also recommend that your GPU drivers are fully up-to-date, directly from Intels website, as outdated graphics drivers can cause oddities/crashing within Affinity. Many thanks in advance Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.