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Posted

Hi,

I have had the same crash 3 times so far. I have the dump files.

I don't know the exact steps to reproduce the issue but I can send the .afphoto
It has happened when I select a layer with a rectangle (256x1 size), zoom in at about 1000%, then scroll left and right a few times. Then select a second layer with a rectangle of the same size. Photo sometimes closes unexpectedly.

I loaded one of the dump files just out of curiosity:
Unhandled exception at 0x00007fffb231fe1d in cd11ac15-0b90-4a97-af5d-776b9b2e3750 - Copy.dmp: 0xC0000005: Access violation reading location 0xffffffffffffffff.
>    libraster.dll!00007fffb231fe1d()     
     [Frames below may be incorrect and/or missing, no symbols loaded for libraster.dll]    
     libpersona.dll!00007fff9e8774a9()     
     libpersona.dll!00007fff9fb7db5d()     
Does this ring a bell?

Photo's hardware acceleration is OFF
My PC: Windows 10 Pro. 21H2 (19044.2728)
Intel(R) HD Graphics 5000 with a 1920x1080 desktop resolution.
Not using a graphics tablet, just normal mouse and keyboard.

Would you like me to send files over? Private message or just here?

Thanks!

Posted

Hi @ThereIsHope,

Thanks for your report!

I've not heard of this being reported previously, so I'd like to request a copy of your .afphoto file to see if I can replicate this issue here.

Please attach a copy of the .afphoto file to your reply, or alternatively if you'd like a private upload link for this file please simply let me know.

I'd also recommend that your GPU drivers are fully up-to-date, directly from Intels website, as outdated graphics drivers can cause oddities/crashing within Affinity.

Many thanks in advance :)

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