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Lost Documents on network storage (all apps)

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I store all my documents on a network storage (NAS via SMB). After some time Affinity seems to loose the connection to active files. If I try to save the document after some inactive time (lunch break), it sais "Saving failed. Reason: No acces to file. The document has be closed" (see German screenshot).

The worst thing: Affinity actually CLOSES the document without further quastions! Despite the recovery, I always loose data in these cases.

Please don't close the document, i Affinity looses the connection to file stored on a network drive. At least let us choose another path. Better try again or let me restore the connection.







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  • 2 weeks later...
  • Staff

The issue "App attempts to reconnect to disconnected SMB share on launch" (REF: AFB-7024) has been fixed by the developers in internal build "".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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