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Posted

I put 2 hours into a piece I was working on, I guess I didn't save as often as I should have. Affinity Photo crashed on me, and didn't offer a recover file. I searched my PC for the autosave file, and it's there. But when I try to open it, it opens a prompt saying "The File is a linked file, but the parent file could not be found" Is there a fix for this? I don't think I could replicate the work I did and I am very stressed over it.

Screenshot 2023-02-24 132653.png

Screenshot 2023-02-24 132710.png

Posted

If it's a file you had saved, then you would not be offered the recovery option when you start the program. It would be offered when you try to reopen the saved file.

The option to recover when you start the program is only for completely unsaved files.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

  • Staff
Posted

As Walt has mentioned this is because you are trying to open .Autosave file which the app unfortunately can't do. The only way to recover the file would be via the method Walt has mentioned above. Unfortunately in this case its likely impossible to recover a copy of the file for you we recommend always creating a back up of important files etc in order to avoid loss of work in the future.
C

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