Affinity V2 Designer and Photo almost locking up and crashing when adding new brushes

[filoplume]

Hi,

Both freeze up and dim out when I add a new brush file by either dragging the file into the interface or importing it via the menu.  I have to click on the program to get it to respond.  Then it says "Brushes Added Successfully"

On Windows 10.

Is this happening to anyone else?

Thanks

[walt.farrell]

If you have a lot of brushes installed, it can take a significant amount of time to add a new set. I've had it take several minutes, and have learned to just be patient and wait.

If you look at your raster_brushes.propcol file in File Explorer, how big is it? I think you'll find it in your .affinity folder. Pasting this into the address bar in File Explorer should let you find the file: %USERPROFILE%\.affinity\Common\2.0\user 

[filoplume]

12 minutes ago, walt.farrell said:

If you have a lot of brushes installed, it can take a significant amount of time to add a new set. I've had it take several minutes, and have learned to just be patient and wait.

If you look at your raster_brushes.propcol file in File Explorer, how big is it? I think you'll find it in your .affinity folder. Pasting this into the address bar in File Explorer should let you find the file: %USERPROFILE%\.affinity\Common\2.0\user 

It is huge Walt! 6,603,129KB.  Cool trick!

But I don't think this happens in V1s.

 

[walt.farrell]

1 minute ago, filoplume said:

It is huge Walt! 6,603,129KB.  Cool trick!

But I don't think this happens in V1s.

 

Yes, that's big. Mine is only about 2GB, I think, and on that machine it takes about 30 seconds to add a small brush pack. If it were 6 GB it should take 3x longer (perhaps about 90 seconds).

Yes, V2 is certainly slower than V1 in this area. Perhaps due to the communication between apps and the sharing of data.

But even in V1, to add a new brush category to your file the program would need to:

1. Read the 6.3 GB file.
2. Update it in storage.
3. Write the 6.3 GB + the size of your new brushes.

So it's reading/writing a total of about 12.5 GB of data.

[filoplume]

1 hour ago, walt.farrell said:

Yes, that's big. Mine is only about 2GB, I think, and on that machine it takes about 30 seconds to add a small brush pack. If it were 6 GB it should take 3x longer (perhaps about 90 seconds).

Yes, V2 is certainly slower than V1 in this area. Perhaps due to the communication between apps and the sharing of data.

But even in V1, to add a new brush category to your file the program would need to:

1. Read the 6.3 GB file.
2. Update it in storage.
3. Write the 6.3 GB + the size of your new brushes.

So it's reading/writing a total of about 12.5 GB of data.

Took two seconds in V1 Designer.  Same amount of brushes.  Just an FYI

[walt.farrell]

6 minutes ago, filoplume said:

Took two seconds in V1 Designer.  Same amount of brushes.  Just an FYI

And how big is your raster_brushes.propcol file in V1, out of curiosity?

You can find it using the information in this FAQ article: 

 

[filoplume]

2 minutes ago, walt.farrell said:

And how big is your raster_brushes.propcol file in V1, out of curiosity?

You can find it using the information in this FAQ article: 

 

3,674,421KB

No biggie.  I just need to stop freaking out when adding brushes, etc.. to V2 apps 🙂

[walt.farrell]

Well, it would be good to know if there's some kind of problem, given how much longer it's taking. Especially with no feedback, because that will lead (has lead, probably) some users to kill the application and that will damage the files it's working on.

[filoplume]

5 minutes ago, walt.farrell said:

Well, it would be good to know if there's some kind of problem, given how much longer it's taking. Especially with no feedback, because that will lead (has lead, probably) some users to kill the application and that will damage the files it's working on.

Thought about doing that but I decided to click on the window first.  Been using Windows for too long to not know better 🙂

Thanks Walt.