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Posted

Hi, I cant export .jpeg, .png, .tiff since the latest update of the Publisher. I am using 1.10.6.1665. Can I downgrade back somehow, or what should I do?

Thanks

Adam

Posted

Welcome to the forums @Adam M88

Can you explain more about what you mean by “cant export”?

Does the software not let you do something which you could do before? If so, what is your old workflow, and what’s ‘missing’?
Does the software give you an error message of some kind? If so, what is the error message?
Does the output not go where you expect it to? If so, where have you sent to the export to?

The more information you give us the better we can help you.

Posted

As far as being able to downgrade:

  • whether you can do it depends on where you purchased V1, which might be from the Microsoft Store or directly from Serif via the Affinity Store.
  • if you can help with information gathering before downgrading (if downgrading is possible) then that would be best, so Serif has enough information to try to fix it.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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