[BUG] Publisher 2 Crashes on Mac when trying to search with CMD+F

[kaikaisen]

Hi

When I try to "find text" - either via CMD+F or via menu bar, the app crashes instantly.

Reproducable on any type of document.

Running version 2.0.3 on an intel mac (2 GHz Quad-Core Intel Core i5) from 2020.

 

Can we reproduce on other machines as well?

[MikeTO]

Hi @kaikaisen and welcome to the forum.

There have been a few other reports of this. Are you running Grammarly by any chance? Two other customers solved their problem by disabling it since it wasn't compatible with Affinity.

 

[kaikaisen]

Grammarly is on the machine indeed.

I was not aware these two can interfere on that level, as grammarly is currently not making a match with publisher.

 

Deacitavted and tested. Indeed it is grammarly!
Thanks for the quick response!

[Patrick Connor]

@kaikaisen

We could replicate this in February, but can no longer replicate this problem. Perhaps a Grammarly update has addressed this. Could you please retry it for us?

[kaikaisen]

No change on my side. but i got a nice spindump this time. Might be helpful for troubleshooting. might also be not.

Cheerio!

crashdump.txt

[Affinity Info Bot]

The issue "Grammarly for Desktop causes Publisher to crash when accessing the Find and Replace Panel" (REF: AFB-7131) has been fixed by the developers in internal build "2.1.0.1728".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

[Patrick Connor]

@kaikaisen

We cannot replicate this with the next available beta. Hopefully it will be the same for you.