Lloyd McFarlin Posted January 21, 2023 Posted January 21, 2023 I originally tried to resolve this issue back in this thread: I never did have any luck. Back then, there was no way at all to get around the issue with App Store - purchased V2 products. I initially purchased a V2 Universal license in Photo, clicked on the option to create an account and then was alerted that I already had an account when I entered my email address. That's where everything went awry with no way back, no way to associate the purchase to my account and no way to restore purchases (restore was a static label, not a clickable control back then...I assume that may be fixed now since the ability to associate accounts was later added). I thought by initiating another purchase in Publisher, I'd get Apple's "You already bought this" prompt. It's unfortunate, but I've been playing that game with Apple for years now, especially with family purchases, hoping to find that I'm given that prompt and not actually charged since Apple doesn't have any way to pre-associate purchases already made before the point-of-sale. Anyway, they rejected my refund request so I've paid $200 for two Universal licenses. This may be a long shot, but is there any way that I can give one of these licenses to my daughter? She also wants them for her iPad but paying yet a third time is a hard wall for me to get over. Thanks, Lloyd Quote
Lloyd McFarlin Posted January 21, 2023 Author Posted January 21, 2023 I'm not sure why I'm seeing a screenshot of somebody else's purchase or email account in my post here, btw. I didn't add that and I can't seem to edit it out. Edit...nevermind, I was able to remove it. Quote
Staff SFurniss Posted January 23, 2023 Staff Posted January 23, 2023 @Lloyd McFarlin We would not be able to move an order on our end I'm afraid. You could try asking Apple if they would be able to move your order to a difference Apple ID. Quote
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