Paul Mudditt Posted January 25, 2023 Share Posted January 25, 2023 30 minutes ago, norbinw said: It was present in Big Sur too, don't link it to Ventura! Also, if OS would be the issue, how come I don't have problems with Capture One, Photoshop, Final cut and so on? It's just export persona in Serif apps. You keep jumping in to other peoples threads so I'm struggling to find your individual problem report with details of your hardware and software to see if there is any correlation. Again I have no problems on my mac the way I have it set up. Are you also using an M1 mac? Where are you loading and saving to?, What hardware do you have attached, How much RAM do you have? How much free space etc. If you could point me to where your individual problem report is located I can have a read through of your problems as well. See macOS Ventura problems :- USB Drives, SD Cards, and Discs may not be able to be read by the system https://forums.macrumors.com/threads/macos-ventura-13-2-bug-fixes-changes-and-more.2378022/?fbclid=IwAR3XbBTmIGHkQ421A0BAcj7K2eA9h2oNXRWySua6ER_IBIMLAymS2S0ZbT8 EDIT: I see you are using google products including Google Drive. In my experience Google Drive is the worst implementation of cloud services. I would uninstall that immediately and any other known defective google products like Chrome. Quote My dad always told me, a bad workman always blames their tools…. Just waiting for Ronny Pickering….. Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ The hardest link to find https://affinity.help Link to comment Share on other sites More sharing options...
Andrew3 Posted January 25, 2023 Author Share Posted January 25, 2023 41 minutes ago, Paul Mudditt said: Thats a shame, it still would have been helpful to have a file that causes problems or recognise system conditions that trigger it. There have been several major bugs on the iPad version over the past year in iPadOS15, but surprisingly these have been fixed when iPadOS15 -> iPadOS16 without Serif doing anything. On the iPad, Apple have been doing major operating system changes to the way that virtual memory is allocated to do with Stage Manager and I suspect that was the cause of many Affinity on iPad problems. Interestingly macOS has been making changes as well with the continuing convergence of macOS and iPadOS. I see others are having ventura problems as wellhttps://forums.macrumors.com/threads/macos-ventura-13-2-bug-fixes-changes-and-more.2378022/?fbclid=IwAR3XbBTmIGHkQ421A0BAcj7K2eA9h2oNXRWySua6ER_IBIMLAymS2S0ZbT8 EDIT: macOS USB Drives, SD Cards, and Discs may not be able to be read by the system To me this is the sort of thing that causes a hang. Hey Paul, as a last info (maybe it will help you further) There are no specific files that trigger this. I keep getting it with different dates. Integrated with image or just paths. Unfortunately, I cannot release the data. As written above, the Mac configuration is an M1 Mininmac, 16Gb and 1000ssd. Network only iCloud and 3 external hard drives connected via Thunderbolt. It is exported to the internal SSD. Quote Link to comment Share on other sites More sharing options...
Paul Mudditt Posted January 25, 2023 Share Posted January 25, 2023 5 minutes ago, Andrew3 said: Hey Paul, as a last info (maybe it will help you further) There are no specific files that trigger this. I keep getting it with different dates. Integrated with image or just paths. Unfortunately, I cannot release the data. As written above, the Mac configuration is an M1 Mininmac, 16Gb and 1000ssd. Network only iCloud and 3 external hard drives connected via Thunderbolt. It is exported to the internal SSD. Hi Andrew, yes I got your specs earlier. You don't use Google Drive or Google Chrome by any chance do you? Quote My dad always told me, a bad workman always blames their tools…. Just waiting for Ronny Pickering….. Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ The hardest link to find https://affinity.help Link to comment Share on other sites More sharing options...
Andrew3 Posted January 25, 2023 Author Share Posted January 25, 2023 35 minutes ago, Paul Mudditt said: Hi Andrew, yes I got your specs earlier. You don't use Google Drive or Google Chrome by any chance do you? No, I don't use any google software in this case. Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted April 26, 2023 Staff Share Posted April 26, 2023 The issue "Export Persona hang in Open and Save Panel Process when Exporting Slices" (REF: AFD-5921) has been fixed by the developers in internal build "2.1.0.1781". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
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