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Posted

Hi, Im trying to export a PDF with 7 hyperlinks and whenever the hyperlink box is ticked in the export window the 'generating preview' message just hangs and if I do eventually click export button I get this error message. I can export a pdf with any other setting, but as soon as I click the hyperlink box its just hangs as previously stated. Hope there's a solution soon. Many Thanks

Screenshot 2023-01-09 at 20.35.26.png

Posted

Can you share your .afpub file with us?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
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Posted

Hi Tim, the problem is the first hyperlink (the mailto link). I won't paste it here because it might get copied by a spam bot but take out the // in mailto://info, there shouldn't be slashes in it. The second issue is there is a trailing space at the end of that same URL - remove it.

So while you did enter a bad URL and you can correct this, I think there are two bugs here that should be fixed. Publisher should not fail to generate a preview or generate this error when exporting to PDF for an invalid URL. And Publisher should trim blank spaces from the start and end of URLs when you click the OK button in Hyperlink Properties.

Posted
11 hours ago, MikeTO said:

And Publisher should trim blank spaces from the start and end of URLs when you click the OK button in Hyperlink Properties

Good idea !!

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