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Unable to open AD2 files in company OneDrive folders


JamesH

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I’m having an issue where Affinity Designer 2 files made with AD2 on macOS are not able to be opened on the iPad version of AD2. It’s saying that the file type is not supported, which is weird because it’s clearly made by the same software. I have ensured that I am up-to-date on all of my devices for the latest iOS, macOS and AF2 software updates.

I am trying to open these files from Microsoft OneDrive and Apple’s Files app on my iPad to AD2 and neither works as seen in the screenshot attached.

Air dropping the file directly from the Mac to the iPad seems to work.

It must be something with Microsoft OneDrive? My Microsoft One Drive has authentication turned on so I have to go into the app and put in the passcode before the iPad system allows for access on it. Once I do that, I restart AD2 on my iPad but it still does not allow me to open the files as seen in the screenshots attached. 
 

Note: I can save to Microsoft OneDrive no problem from the iPad.

This was not an issue for me on AD1. Please fix. It’s killing my workflow.

90C7172E-BA8D-4E62-BA0B-2E7C6DBA1A66.jpeg

F44EE143-A50A-4E10-B4C3-45245FD4DC99.jpeg

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  • 2 weeks later...

UPDATE: It was our recent implementation of Microsoft Intune that was causing the issue. It restricts 3rd party (non-Microsoft apps) from opening files from OneDrive or even copying and pasting from a Microsoft app to another developers app. Today I learned! False alarm. 

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Thanks for letting us know, James.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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