Rags27 Posted December 21, 2022 Share Posted December 21, 2022 need help asap assets have all disappeared that I have added and I’m unable to even install ones linked to may account I’ve deleted all apps but still not working this is iPadOS 16.2 and all affinity apps V2 Quote Link to comment Share on other sites More sharing options...
DM1 Posted December 21, 2022 Share Posted December 21, 2022 6 hours ago, Rags27 said: need help asap assets have all disappeared that I have added and I’m unable to even install ones linked to may account I’ve deleted all apps but still not working this is iPadOS 16.2 and all affinity apps V2 Try this. It’s been reported to work for brushes and assets, and is better than uninstalling apps. Start app and using one finger, double tap on the apps splash screen to reveal a reset screen. Tick all box’s bar last two. Tap ok. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
walt.farrell Posted December 21, 2022 Share Posted December 21, 2022 7 minutes ago, DM1 said: Tick all box’s bar last two Better, in my opinion, to just Reset the item that's not working. E.g., Brushes if brushes are totally broken, Assets if assets are completely broken, etc. Resetting everything breaks items that were already working, and leads to the need to reinstall more stuff. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
DM1 Posted December 21, 2022 Share Posted December 21, 2022 Just now, walt.farrell said: Better, in my opinion, to just Reset the item that's not working. Good point Walt. walt.farrell 1 Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Rags27 Posted December 22, 2022 Author Share Posted December 22, 2022 Thanks the splash screen trick worked I was able to get my assets to download from my account now I have to find and put all of the ones that I added ☹️ walt.farrell and DM1 2 Quote Link to comment Share on other sites More sharing options...
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