Not able to export a graphic with text to PDF

[karstengeisler]

Hi there,

 

today I’ve created a simple graphic in Affinitydesigner. But while trying to export the graphic to a pdf (no matter wich pdf-export-preset I’ve chosen) AD crashes. After some tests I realized that AD is not able to export the graphic with a text (it’s only a @-sign) – the graphic without the text eports as expected.

 

Any ideas?

greetings

Karsten

[MEB]

Hi Karsten,

Welcome to Affinity Forums :)

Can you post a link to the .afdesign file so we can take a look at what's going wrong?

Thanks.

[karstengeisler]

Hi MEB,

 

thanks for your quick reply!

 

I tested the pdf-export again and the problem is the font I used: LinotypeSyntax. Same file with Arial instead of Syntax: export works fine …

 

Illustrator doesn’t have any issues with this font …

[MEB]

If it's only one symbol (@) you can convert it to curves going to menu Layer ▸ Convert to Curves before exporting, or export the PDF and set the Embed Fonts dropdown (clicking on the More button on the bottom of the Export dialog) to Text as Curves.

 

Any chance you can provide us the font for testing?

PM me a link if you don't want or can't post it publicly.

[karstengeisler]

If it's only one symbol (@) you can convert it to curves going to menu Layer ▸ Convert to Curves before exporting, or export the PDF and set the Embed Fonts dropdown (clicking on the More button on the bottom of the Export dialog) to Text as Curves.

 

The »Text as curves« workaround works! It’s only a workaround, but … better than crashing app ;-)

 

Meanwhile I hope, you folks catch the problem with the font.

[R C-R]

Have you tried opening Apple's Font Book application, selecting the LinotypeSyntax font, & then selecting "Validate Font" from that app's File menu? It may be that the font is somehow damaged & that is causing the crash. (Adobe sometimes uses their own font handling methods instead of the ones provided by OS X, so that might be why Illustrator can handle a damaged font that other apps cannot.)

[karstengeisler]

Have you tried opening Apple's Font Book application, selecting the LinotypeSyntax font, & then selecting "Validate Font" from that app's File menu? It may be that the font is somehow damaged & that is causing the crash. (Adobe sometimes uses their own font handling methods instead of the ones provided by OS X, so that might be why Illustrator can handle a damaged font that other apps cannot.)

Unfortunately, after deactivating the font in fontexplorer and activating via Font Book: nothing changed. I’ve checked the font as advised – seems to be o.k.

 

Now, I’ve stated, that’s AD craschin while trying to copy any text setted in Syntax.