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Posted

I am using MacOS 12.0.1, Affinity Photo 2 and a Brother MFC-L3710CW.

Scanning via Mac System Configuration does deliver perfect bw and color scans.
Using the Affinity Photo 2 Scan Tool does deliver a normal preview scan, but the color scan is always damaged. BW scans are not damaged.

There seems to be a bug in Photo 2.

Affinitiy Photo 2 - BW Scan.jpg

Affinitiy Photo 2 - Color Scan.jpg

Mac OS - Color Scan.jpeg

  • 2 weeks later...
Posted

I'm trying to scan in from an HP OfficeJet, and I'm getting the same behavior described above: preview looks fine, color scan is a mess of interlaced junk. 

I know Affinity is busy making things happen, but any idea when we'll get a fix for this bug. This makes the "Acquire" feature useless.

Thanks,
bhansley

Error Aquiring from HP scanner into AP2.png

  • 2 weeks later...
  • Staff
Posted

Unfortunately I can't give an ETA on when this might be fixed however it is something that our developers are still looking at.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

  • 4 months later...
  • 11 months later...

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