Publisher freezes on save as a pdf

[June B]

Every time I try to save a document as a pdf Publisher freezes and gives me the beachball

[gencris]

Same thing, working on old files from version 1 with Designer v2.
And even worse, some version 1 files randomly crash the software after a few seconds.

Forced to keep working with version 1 !

[NathanC]

Hi @June B welcome to the forums,

Could you advise if this happens on a blank new document as-well or is this a document specific issue? If it's document specific, could you provide me with a sample file along with a screenshot of your export settings?

I can provide a private upload link if needed.

Many thanks