Affinity vs1 won't uninstall

[Grazuncle]

I recently purchased the Affinity 2 combo and after confirming they opened up ok, proceeded to uninstall Affinity Designer and Photo versions 1

Designer 1 uninstalled ok but Photo came up with an error.. can't find Affinity Photo.msi.. (the uninstaller file I presume?) I did a search for it but not found. There is a big chunk of storage still being used and i want to remove it without jeopardising the new installation.

Any ideas please?

[Grazuncle]

i just thought I could re-install Photo 1 and then uninstall it.. but still not it will interfere with my new Vs two suite?

[carl123]

V1 and V2 are 2 separate apps

Removing / (Re)Installing one should not affect the other

[Grazuncle]

I expected that but wasn't sure.. tried it anyway and the setup failed with message: 

I may have to remove just the files manually if I ca keep away from the Vs 2 installation files.

need more information.. LOL

[walt.farrell]

That generally means that at some time you ran a non-Microsoft cleanup tool, and it deleted some files (like that .msi) that were really still needed.

You can try the Microsoft Uninstall Troubleshooter: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

[Grazuncle]

Thanks for the information Walt.

I wasn't aware of any clean up tools available.. I only use install and uninstall options. I'll look at your link anyway.

Appreciate your time.

[walt.farrell]

You're welcome.

 

[Grazuncle]

this is one to bookmark Walt.

Your link and download fixed the problem in less than 4 minutes.. Grateful.

[walt.farrell]

It sometimes fails, but more often seems to work.