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Export preview always shows nothing beyond 8000px


Florida

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Exporting a 12000x12000 image. Any type. It spins generating the preview in the new preview pane, but the end result is always just empty.

Actually exporting the image will show a preview up to 8000x8000, anything bigger results in empty preview. I am not running out of memory I have a 64GB Mac Studio M1 Ultra running Ventura. This worked 100% reliably in V1.

The actual exported image is fine, just the preview is empty.

Screenshot 2022-11-14 at 10.28.46 AM.png

Device: Apple M1 Ultra 64GB Ventura 13.0.1 Apple Studio Display

- Andrew

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  • 3 weeks later...

Hi @Florida,

Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here.

I can confirm our team have identified this as a bug in V2 and logged it with our developers to be fixed in a future update.

In the meantime, I believe that Zooming in/out of the preview may force this to be displayed, but we do understand this is not ideal - apologies for any inconveniences caused due to this!

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