affinbob Posted November 14, 2022 Share Posted November 14, 2022 Just a quick update before leaving for work. Ran both Photo V2 and Designer V2 and neither would load any of the problem assets. So, I shall keep digging as I have time, to try and find a solution. Best of luck. Quote Link to comment Share on other sites More sharing options...
winfried tesmer Posted November 14, 2022 Author Share Posted November 14, 2022 I just tried to load one asset. It is still the same problem , no success Quote Link to comment Share on other sites More sharing options...
affinbob Posted November 15, 2022 Share Posted November 15, 2022 One thing is certain on my system and that is all three of the V2 apps are behaving the same way when it comes to installing these assets. The challenge remains to find out exactly why these files cannot be downloaded and installed as expected. But, I won't give up.... walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
affinbob Posted November 17, 2022 Share Posted November 17, 2022 @winfried tesmer So, I was finally able to reset all my Affinity apps and re-download all content successfully. For reasons unknown, I had previously been unable bring up the Reset Dialog by Ctrl-Open. But today, it seemed to work as expected. I reset everything except did not choose to Deactivate. It took a while and the app seemed frozen at times but I just waited and eventually, Photo V2 opened. Going to my account, logging in, then re-syncing all assets eventually pulled everything down and installed without any more issues. Hope this helps anyone else that may have experienced this rather odd problem. Quote Link to comment Share on other sites More sharing options...
winfried tesmer Posted November 17, 2022 Author Share Posted November 17, 2022 Thanks for the message, it always doesn't work with with . I keep getting an error message about the assets . no matter how I want to install them. there is an indication in my account, see screenshot, that there is an error with the download. But that's wrong, I can download anything outside of affibty. Greetings from Berlin, Winfried Quote Link to comment Share on other sites More sharing options...
winfried tesmer Posted November 17, 2022 Author Share Posted November 17, 2022 I'm looking for a reset function for affinty, the way it was downloaded, in my opinion it could all work then. but where is this command? Quote Link to comment Share on other sites More sharing options...
affinbob Posted November 17, 2022 Share Posted November 17, 2022 1 hour ago, winfried tesmer said: I'm looking for a reset function for affinty, the way it was downloaded, in my opinion it could all work then. but where is this command? The Reset is as explained above in my previous post. You have to hold down the Control Key then click once on the Photo 2 icon and select Open from the Menu ( or just right click on the Photo 2 icon and select Open ). This should provide access to the Reset function as described. You should see the following dialog box if it is working. I chose to check both the Affinity Photo 2 and All Affinity apps so that everything gets reset. Hope this helps. Good luck. Quote Link to comment Share on other sites More sharing options...
winfried tesmer Posted November 17, 2022 Author Share Posted November 17, 2022 hello, do you also work with a mac? i have reset my programs affinty 2 over all everything to the first download state. This is in the services settings at the bottom .... but it still doesn't want to work. I can't find the window you sent me as a screen. here I did it... regards Quote Link to comment Share on other sites More sharing options...
R C-R Posted November 17, 2022 Share Posted November 17, 2022 59 minutes ago, winfried tesmer said: I can't find the window you sent me as a screen. When you first launch (start up) the app, hold down the CTRL key. It isn't something you can get to after the app has started running. Quote All 3 1.10.8, & all 3 V2.5.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
winfried tesmer Posted November 17, 2022 Author Share Posted November 17, 2022 thank you, I try ! Quote Link to comment Share on other sites More sharing options...
winfried tesmer Posted November 17, 2022 Author Share Posted November 17, 2022 super ! Quote Link to comment Share on other sites More sharing options...
winfried tesmer Posted November 17, 2022 Author Share Posted November 17, 2022 It is great!!! it works !!!! thank you very much for your help. can I find you on instagram ? regards from Berlin Winfried Quote Link to comment Share on other sites More sharing options...
R C-R Posted November 17, 2022 Share Posted November 17, 2022 56 minutes ago, winfried tesmer said: It is great!!! it works !!!! thank you very much for your help. can I find you on instagram ? If you are asking me, no I am not on Instagram. Quote All 3 1.10.8, & all 3 V2.5.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
winfried tesmer Posted November 17, 2022 Author Share Posted November 17, 2022 I was interest, what you are drawing with such a knowledge from the software... regards Quote Link to comment Share on other sites More sharing options...
Sty Posted November 25, 2022 Share Posted November 25, 2022 I have downloaded the free overlay package add ons from Paper Farms and I want to access it from Assets Studio ( I’m using the Affinity Photo v2 iPad app). but when I try to access it from the Asset Studio, I can see those overlay items but when I try to click on them it seems like they’re disabled. RPReplay_Final1669412253.MP4 Quote Link to comment Share on other sites More sharing options...
affinbob Posted November 26, 2022 Share Posted November 26, 2022 I found that you need to press and hold the desired thumbnail for a couple of seconds, until it is movable, then drag onto your canvas. Edit: Additionally, I just noticed after the long press you can tap again and it will insert without the need to drag. Sty 1 Quote Link to comment Share on other sites More sharing options...
winfried tesmer Posted November 27, 2022 Author Share Posted November 27, 2022 thank you, now all is working regards from Berlin Winfried affinbob 1 Quote Link to comment Share on other sites More sharing options...
st3ve Posted December 2, 2022 Share Posted December 2, 2022 Hi, I imported all my asset files (.afassets) and shortly after the last import Affinity Photo failed to respond so I closed the programme and restarted. I then noted that all the assets were missing and I had the same problem in as much as I only got error messages when trying to import. After a search in various places on my hdd I found the file assets.propcol in C:\Users\,insert username.\.affinity\Common\2.0\user and noted that it was quite a large file. I took it that my assets were registered in this file so I copied the assets.propcol and then pasted as assets_copy.procol in the same folder (just in case). I deleted the assets.propcol file and when i restarted Affinity Photo I noted that there was a new (empty) assets.propcol file. The assets then imported perfectly, I created new folders and all worked properly. I think the issue was that when AFP failed to respond the assets.propcol file was not closed properly/corrupted and the programme could not successfully open it. Quote Link to comment Share on other sites More sharing options...
affinbob Posted December 2, 2022 Share Posted December 2, 2022 @st3ve Thanks for the info. Good to know for future reference. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 2, 2022 Share Posted December 2, 2022 4 hours ago, st3ve said: I think the issue was that when AFP failed to respond the assets.propcol file was not closed properly/corrupted and the programme could not successfully open it. I think you're probably right. I have a huge number of brushes and assets on my system, and sometimes when updating them the app can become "not responding" for several minutes. I have learned to be patient, and if I'm updating assets, brushes, etc. I do not force-close the app until at least 5 minutes have passed. On very rare occasion 10-15 have been required. affinbob 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
st3ve Posted December 3, 2022 Share Posted December 3, 2022 Hi Walt, I only had around 10 assets to re-import so it wasn't a much of a problem. If I had a lot of assets I would have waited a lot longer. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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