Stanley Posted November 11, 2022 Share Posted November 11, 2022 From the mac store: I installed Publisher V2, bought the universal license by in-app purchase and registered Publisher. The Account window said it was registered and I could get the json receipt for the license. Then I installed Designer V2 but I couldn't register it. When I used a browser to log into my Affinity account there was no universal license there. I spent a couple of hours following the suggestions on this forum. What worked was uninstalling the apps and reinstalling them, then registering them, Publisher first. WARNING: Some posts on the forum suggest trying to purchase the in-app universal license again. I tried this and it tried to take my money again. Luckily I didn't have enough funds. Quote Stan Link to comment Share on other sites More sharing options...
Cleo67 Posted November 11, 2022 Share Posted November 11, 2022 I have the same Problem. I bought a universal license in the Mac App Store for V2 but every time when I start a program it asks me to activate or buy a license. When I try to activate it with my Affinity account it tells me that there is a problem with activation and that I have no license. Uninstalling the Apps and a new installation did not solve the problem. So I started the 30 days Test time to work with the programs. But every time, when I start a program new it asks again for the license. What can I do? Quote Link to comment Share on other sites More sharing options...
Stanley Posted November 12, 2022 Author Share Posted November 12, 2022 There is only one way that works. There seem to be many ways that don't work. I suspect there is a bug that Affinity will/might fix. I can't help much. My problem was different because I could register my first V2 app. I couldn't register other V2 apps. I flailed around following advice on this forum until I could, but I forget what I did exactly. I saw some advice on the forums that after you uninstall the apps you need to manually delete a couple of files. I didn't do that but it might help. You can use a browser to log in to your affinity account and see if it shows you have a licence. Mine didn't until I reinstalled the apps. Quote Stan Link to comment Share on other sites More sharing options...
Staff Lee_T Posted November 18, 2022 Staff Share Posted November 18, 2022 Hi, We've updated our registration FAQ to include resolutions to some registration issues. Lee Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.