TrevorML Posted November 9, 2022 Share Posted November 9, 2022 (edited) [EDIT] I think I found the answer here… https://affinity.serif.com/en-gb/learn/in-app-licence-activation/ Hi… deciding where to buy the Affinity V2 Universal Licence from… if bought from Serif how are the iPad versions "upgraded" from their trial versions that you download? is it by logging into one's Affinity/Serif account? if so, if on multiple iPads in the household, are the apps only needed to be "activated" once on one of the iPads and all the other installs will automatically be activated? Edited November 9, 2022 by TrevorML found the answer on the Affinity site :-) Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted November 9, 2022 Staff Share Posted November 9, 2022 Hi TrevorML, When you purchase the universal license from us directly, you will receive a link (QR code) shortcut to download the Apps on your iPad, once installed, you will be requested to sign in to the app to register it with your license. Lee Quote Link to comment Share on other sites More sharing options...
TrevorML Posted November 10, 2022 Author Share Posted November 10, 2022 @LeeThorpeand Apple's Family Sharing still applies I assume since it is implied in the the above link where it says… Quote Other people (for example, members of your household) are also allowed to use the apps on those devices. Quote Link to comment Share on other sites More sharing options...
Olufemi Posted November 13, 2022 Share Posted November 13, 2022 Hi, on the 11th of November, I subscribed for the Affinity V2 on Apple store, paying the requested £89.99. I have since received the Order ID but still stuck with the trial version as Serif couldn't acknowledge my receipt of purchase Please, what should I do? I've downloaded the three trial versions on my ipad and pc but can't update. Regards Olufemi Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted November 14, 2022 Staff Share Posted November 14, 2022 Hi @Olufemi, When you purchase from Apple's App store, they do not pass on the purchase information to us, you need to either create an account with us via the prompt when launching or sign in with your existing Affinity ID on the app that you made the purchase. This will then tell us that you made the purchase, and activate any of our apps once you sign in to them. Lee Quote Link to comment Share on other sites More sharing options...
TrevorML Posted November 14, 2022 Author Share Posted November 14, 2022 29 minutes ago, LeeThorpe said: Hi @Olufemi, When you purchase from Apple's App store, they do not pass on the purchase information to us, you need to either create an account with us via the prompt when launching or sign in with your existing Affinity ID on the app that you made the purchase. This will then tell us that you made the purchase, and activate any of our apps once you sign in to them. Lee so does this means that you have to "sign in" for each app and for each Family Sharing copy when installed? Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted November 14, 2022 Staff Share Posted November 14, 2022 Yes, exactly that. I should note that only you are licensed to use for commercial use, when shared with family members it's licensed for personal use only. Lee Quote Link to comment Share on other sites More sharing options...
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