lapinobel Posted October 21, 2022 Share Posted October 21, 2022 I bought your software quite a while back, not sure via which way. Might have been included in some promotional pack, really can't recall. Thinking about getting a new pc, and was checking if I have all keys/licenses for the software I use. When I logon to my account page, I seem unable to find any registered Affinity Photo software to my account, while I'm sure I bought it. It's not under my order history, neither is it listed under downloads and product keys (some overlays are btw). How do I fix this? Quote Link to comment Share on other sites More sharing options...
Staff StevenS Posted October 21, 2022 Staff Share Posted October 21, 2022 Hi @lapinobel, I have been unable to locate your purchase with the details available and rather than ask you for them on a public forum, could you please contact affinity@serif.com so that I can do a bit more digging and hopefully locate licence? If you could include an Order ID or any other email addresses you may have used at the time of purchase in the email it would help immensely. Thanks! Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
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