Marzipan Posted September 30, 2022 Posted September 30, 2022 Hello! I am trying to use the free trial of publisher on Windows. However, I keep running into a problem. Everything will be going well, and then suddenly I am unable to click on any of my pages. Most recently, I could not click on the page to make a text box, so I had to click outside of the page to do so. Then I could not move the box once it was on the page. I also could not type in the box either. I am also unable to use the keyboard shortcuts to zoom in and out. And when I click on something from the side bar it becomes selected, but the cursor does not change and I cannot do anything with it. Any help would be appreciated. Thanks! Quote
walt.farrell Posted September 30, 2022 Posted September 30, 2022 Welcome to the Serif Affinity forums. That sounds very strange, and I don't recall seeing any other reports like that. What OS do you run? Are you using a mouse or a tablet? If you're using a tablet, what kind? And can you try with a mouse, instead? Have you tried restarting your system? Marzipan 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Marzipan Posted September 30, 2022 Author Posted September 30, 2022 (edited) Thank you. I will try those solutions and report back. I agree that it is very strange. I’ll start by restarting and then I’ll try a mouse if I have to. Also I’m 99.5% sure my OS is Windows 11. Edited September 30, 2022 by Marzipan Quote
R C-R Posted September 30, 2022 Posted September 30, 2022 10 hours ago, Marzipan said: Everything will be going well, and then suddenly I am unable to click on any of my pages. How & where specifically are you trying to do this (like in the Pages panel or somewhere else)? Which tool is selected when you try? Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
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