tbonning Posted August 23, 2022 Posted August 23, 2022 Lately when after I export a document in either PNG or JPEG the image has been being produced distorted. I can try to export several times and get the same result. I even shut down and restart and the error still occurs. These are created from PSD documents but I've never had any issues and it's happening with just images as well.
Komatös Posted August 23, 2022 Posted August 23, 2022 Hi @tbonning Please gp to Edit -> Preferences -Performance and untick the Hardware acceleration (OpenCL). MAC mini M4 | MacOS 26.0.1 (Tahoe) | 16 GB RAM | 256 GB SSD AMD Ryzen 7 9700X | Sapphire Nitro+ RX 9060 XT 16 GB | 32 GB DDR5 6000 MT/s | Windows 11 Pro 25H2 (26100.6584) Windows 11 Pro on VMWare Virtual Machine (on Mac) Affinity Suite V 2.6.4 Don't waste my thoughts with useless ideas!
bt1138 Posted August 24, 2022 Posted August 24, 2022 22 hours ago, Komatös said: Hi @tbonning Please gp to Edit -> Preferences -Performance and untick the Hardware acceleration (OpenCL). Affinity should add "Disable OpenCL Acceleration" as a standard menu command. Except it should be disabled by default, and the Menu command should be "Enable OpenCL Acceleration" -->But then what would we talk about on the Windows Bugs Forum?
Komatös Posted August 24, 2022 Posted August 24, 2022 @bt1138 I agree with you completely. Disabling hardware acceleration by default could prevent many an irritations. MAC mini M4 | MacOS 26.0.1 (Tahoe) | 16 GB RAM | 256 GB SSD AMD Ryzen 7 9700X | Sapphire Nitro+ RX 9060 XT 16 GB | 32 GB DDR5 6000 MT/s | Windows 11 Pro 25H2 (26100.6584) Windows 11 Pro on VMWare Virtual Machine (on Mac) Affinity Suite V 2.6.4 Don't waste my thoughts with useless ideas!
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