000 Posted August 16, 2022 Posted August 16, 2022 Hi, I have discovered a PDF file that crashes Publisher, Designer and Photo (1.10.5) on macOS every time I try to open or import it. The file originates from PowerPoint and contains one background image and a couple text boxes, nothing else. May I have an upload link, please to provide both files (PPTX and PDF) confidentially? Quote
Dan C Posted August 16, 2022 Posted August 16, 2022 Hi Jens, Thanks for your report! You can upload these files to the below link, please let me know once this has been done: https://www.dropbox.com/request/SiHAiTvU8x4NpijVDF4N Many thanks in advance Quote
Dan C Posted August 16, 2022 Posted August 16, 2022 Thank you for providing that for me! Interestingly, this file opens without crashing on Windows & Mac for me - however the background image is lost and imports as a plain-grey coloured image layer incorrectly, so I suspect it is this layer causing the crashing locally for you. Therefore I'm getting these files logged with our devs now, as with our without crashing, the image should be imported correctly. Many thanks for your report once again Quote
000 Posted August 16, 2022 Author Posted August 16, 2022 That IS interesting ... When I open the PPT in Keynote, the background image is full-colour, but the person who created the PPT has applied a PowerPoint-filter-thingy and dimmed the image to about 30% of it's original colour -- as the image imports wrongly, I guess, whatever is happening has to do with the background. Dan C 1 Quote
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