ArtistGamedev Posted July 28, 2022 Share Posted July 28, 2022 Hello. I purchased Affinity Publisher this morning and have been unable to install it. Originally I was getting an insufficient space error, but a Restart of my system fixed that. Now I'm getting Setup Failed when trying to install. I followed the troubleshooting guides posted on in the forums with no luck I'm uploading my log files in the hopes that you can help me. Any help is appreciated. -Ben SetupUI.log Setup.log Quote Link to comment Share on other sites More sharing options...
Dan C Posted July 28, 2022 Share Posted July 28, 2022 Hi @ArtistGamedev, Welcome to the Affinity Forums Sorry to hear you're having trouble & many thanks for these files provided! I can see a few issues within your SetupUI file - firstly the version of Publisher being installed appears to be version 1.7.1 which is around 3 years old at this point. Is there a specific reason you are installing this version and not the latest, 1.10.5? Secondly, the SetupUI shows the following installation error: +Out of disk space: Out of disk space -- Volume: 'C:'; required space: 1,115,995 KB; available space: 597,088 KB. Free some disk space and retry. Unfortunately it appears as though there is still not enough free space on your C:/ drive - I hope this helps! Quote Link to comment Share on other sites More sharing options...
ArtistGamedev Posted July 28, 2022 Author Share Posted July 28, 2022 (edited) Sorry about that. I tried older versions after the newest one wasn't working. So I just tried installing the newest one and the disk space error is back. I had restarted my system, ran as administrator, and attempted to install to a drive with roughly 1 TB free. Not sure why I am back to disk space again. I've attached the most recent logs. Thank you for your help. Setup.log SetupUI.log Edited July 28, 2022 by ArtistGamedev Changed 1Gb to 1TB Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 28, 2022 Share Posted July 28, 2022 You will need to free some disk space, I think, as 1 GB free is really not very much. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
ArtistGamedev Posted July 28, 2022 Author Share Posted July 28, 2022 Whoops. Sorry about that. I meant 1 TB. (I need coffee.) Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 28, 2022 Share Posted July 28, 2022 3 minutes ago, ArtistGamedev said: Whoops. Sorry about that. I meant 1 TB. (I need coffee.) Yes, 1 TB is more reasonable. However, some parts of the program will still install on disk C, so if it is short of space that may be the cause of the problem. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
ArtistGamedev Posted July 28, 2022 Author Share Posted July 28, 2022 I'll try and clear out some room a little later. Hoping that helps. Appreciate your help. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
ArtistGamedev Posted July 28, 2022 Author Share Posted July 28, 2022 Freeing up extra space on my C Drive did the trick. Thanks for the help. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 28, 2022 Share Posted July 28, 2022 You're welcome. ArtistGamedev 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
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