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Hello. I purchased Affinity Publisher this morning and have been unable to install it. Originally I was getting an insufficient space error, but a Restart of my system fixed that. Now I'm getting Setup Failed when trying to install. I followed the troubleshooting guides posted on in the forums with no luck I'm uploading my log files in the hopes that you can help me. 

Any help is appreciated. 

-Ben

SetupUI.log Setup.log

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Hi @ArtistGamedev,

Welcome to the Affinity Forums :)

Sorry to hear you're having trouble & many thanks for these files provided!

I can see a few issues within your SetupUI file - firstly the version of Publisher being installed appears to be version 1.7.1 which is around 3 years old at this point. Is there a specific reason you are installing this version and not the latest, 1.10.5?

Secondly, the SetupUI shows the following installation error:

+Out of disk space: Out of disk space -- Volume: 'C:'; required space: 1,115,995 KB; available space: 597,088 KB.  Free some disk space and retry.

Unfortunately it appears as though there is still not enough free space on your C:/ drive - I hope this helps!

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Sorry about that. I tried older versions after the newest one wasn't working. 

So I just tried installing the newest one and the disk space error is back. I had restarted my system, ran as administrator, and attempted to install to a drive with roughly 1 TB free. Not sure why I am back to disk space again. 

I've attached the most recent logs. Thank you for your help. 

Setup.log SetupUI.log

Edited by ArtistGamedev
Changed 1Gb to 1TB
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You will need to free some disk space, I think, as 1 GB free is really not very much.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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3 minutes ago, ArtistGamedev said:

Whoops. Sorry about that. I meant 1 TB. (I need coffee.)

Yes, 1 TB is more reasonable.

However, some parts of the program will still install on disk C, so if it is short of space that may be the cause of the problem.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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You're welcome.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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