ashiriz Posted June 21, 2022 Posted June 21, 2022 Affinity Designer crashes every time i try to create new document. I can open document and edit just fine without issues but cant create new.Affinity 1.10.5. / Monterey 12.0.1 / Metal Compute unchecked HELP!😰 Quote
Staff NathanC Posted June 21, 2022 Staff Posted June 21, 2022 Hi @ashiriz welcome to the forums, Could you send over some of your latest reports so we can investigate further? The below thread details how to find these. Quote
ashiriz Posted June 21, 2022 Author Posted June 21, 2022 Affinity Designer-2022-06-21-095123.ips Quote
v_kyr Posted June 21, 2022 Posted June 21, 2022 That crash report tells "terminating with uncaught exception of type Kernel::ArchiveCorruptionException abort() called" ... Quote Process: Affinity Designer [1181] Path: /Applications/Affinity Designer.app/Contents/MacOS/Affinity Designer Identifier: com.seriflabs.affinitydesigner Version: 1.10.5 (1.10.15) Code Type: X86-64 Parent Process: launchd [1] User ID: 501 Date/Time: 2022-06-21 09:51:04.8134 +0300 OS Version: macOS 12.0.1 (21A559) Report Version: 12 Anonymous UUID: B0529F24-4A39-B4CC-13F9-494D8089AA6D Time Awake Since Boot: 1200 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Application Specific Information:terminating with uncaught exception of type Kernel::ArchiveCorruptionException abort() called Thread 0 Crashed:: Dispatch queue: com.apple.main-thread0 libsystem_kernel.dylib 0x7ff811d06112 __pthread_kill + 10 1 libsystem_pthread.dylib 0x7ff811d3c233 pthread_kill + 263 2 libsystem_c.dylib 0x7ff811c88d10 abort + 123 3 libc++abi.dylib 0x7ff811cf90b2 abort_message + 241 4 libc++abi.dylib 0x7ff811cea1fd demangling_terminate_handler() + 266 5 libobjc.A.dylib 0x7ff811be7511 _objc_terminate() + 104 6 libc++abi.dylib 0x7ff811cf84d7 std::__terminate(void (*)()) + 8 7 libc++abi.dylib 0x7ff811cfaf3b __cxa_rethrow + 99 8 libobjc.A.dylib 0x7ff811bf0e46 objc_exception_rethrow + 37 9 AppKit 0x7ff814c55853 -[NSApplication _handleEvent:] + 137 10 AppKit 0x7ff81481d37e -[NSApplication run] + 623 11 AppKit 0x7ff8147f11f8 NSApplicationMain + 816 12 dyld 0x10ddc24fe start + 462 Thread 1: 0 libsystem_pthread.dylib 0x7ff811d3800c start_wqthread Thread 2: 0 libsystem_pthread.dylib 0x7ff811d3800c start_wqthread Thread 3: 0 libsystem_pthread.dylib 0x7ff811d3800c start_wqthread Thread 4: 0 libsystem_pthread.dylib 0x7ff811d3800c start_wqthread Thread 5:: Dispatch queue: NSOperationQueue 0x7fcbed82bce0 (QOS: UNSPECIFIED) 0 libsystem_kernel.dylib 0x7ff811d02506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff811d3ca89 _pthread_cond_wait + 1224 2 Foundation 0x7ff812e221fc -[_NSThreadPerformInfo wait] + 63 3 Foundation 0x7ff812c58101 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 474 4 Foundation 0x7ff812c57dc7 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 124 5 libcocoaui 0x109c6afe8 -[FontImageCacheOperation main] + 1720 6 Foundation 0x7ff812c4b421 __NSOPERATION_IS_INVOKING_MAIN__ + 17 7 Foundation 0x7ff812c4a68f -[NSOperation start] + 785 8 Foundation 0x7ff812c4a365 __NSOPERATIONQUEUE_IS_STARTING_AN_OPERATION__ + 17 9 Foundation 0x7ff812c4a23a __NSOQSchedule_f + 182 10 libdispatch.dylib 0x7ff811b92d0d _dispatch_block_async_invoke2 + 83 11 libdispatch.dylib 0x7ff811b85cc9 _dispatch_client_callout + 8 12 libdispatch.dylib 0x7ff811b88746 _dispatch_continuation_pop + 460 13 libdispatch.dylib 0x7ff811b87ded _dispatch_async_redirect_invoke + 716 14 libdispatch.dylib 0x7ff811b953ba _dispatch_root_queue_drain + 343 15 libdispatch.dylib 0x7ff811b95b5a _dispatch_worker_thread2 + 160 16 libsystem_pthread.dylib 0x7ff811d39049 _pthread_wqthread + 256 17 libsystem_pthread.dylib 0x7ff811d3801b start_wqthread + 15 Thread 6: 0 libsystem_pthread.dylib 0x7ff811d3800c start_wqthread Thread 7:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x7ff811cffaba mach_msg_trap + 10 1 libsystem_kernel.dylib 0x7ff811cffe2b mach_msg + 59 2 CoreFoundation 0x7ff811e03a42 __CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff811e0211b __CFRunLoopRun + 1325 4 CoreFoundation 0x7ff811e0152d CFRunLoopRunSpecific + 563 5 AppKit 0x7ff81499acec _NSEventThread + 132 6 libsystem_pthread.dylib 0x7ff811d3c514 _pthread_start + 125 7 libsystem_pthread.dylib 0x7ff811d3802f thread_start + 15 Thread 0 crashed with X86 Thread State (64-bit): rax: 0000000000000000 rbx: 0x0000010de35600 rcx: 0x007ff7b7fb32c8 rdx: 0000000000000000 rdi: 0x00000000000103 rsi: 0x00000000000006 rbp: 0x007ff7b7fb32f0 rsp: 0x007ff7b7fb32c8 r8: 0x007ff7b7fb3190 r9: 0x007ff811cfbfa1 r10: 0000000000000000 r11: 0x00000000000246 r12: 0x00000000000103 r13: 0x00003000000008 r14: 0x00000000000006 r15: 0x00000000000016 rip: 0x007ff811d06112 rfl: 0x00000000000246 cr2: 0x007ff811c89996 Logical CPU: 0 Error Code: 0x02000148 Trap Number: 133 Binary Images: 0x7ff811cff000 - 0x7ff811d35fff libsystem_kernel.dylib (*) <12bd6f13-c452-35ee-9069-51befef29f1a> /usr/lib/system/libsystem_kernel.dylib 0x7ff811d36000 - 0x7ff811d41fff libsystem_pthread.dylib (*) <29a2750e-f31b-3630-8761-242a6bc3e99e> /usr/lib/system/libsystem_pthread.dylib 0x7ff811c07000 - 0x7ff811c8ffff libsystem_c.dylib (*) <991f58b7-b4c0-3c3a-84a8-c9c571de5a27> /usr/lib/system/libsystem_c.dylib 0x7ff811ce9000 - 0x7ff811cfefff libc++abi.dylib (*) <a851e310-475a-3c94-b547-8eb5ae90191a> /usr/lib/libc++abi.dylib 0x7ff811bca000 - 0x7ff811c03fff libobjc.A.dylib (*) <7cfcdc89-2bee-3784-b7af-c676f60fe211> /usr/lib/libobjc.A.dylib 0x7ff8147ee000 - 0x7ff81567afff com.apple.AppKit (6.9) <dd0028a3-78e3-3a8a-a51b-ddd68123adef> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x10ddbd000 - 0x10de28fff dyld (*) <1a6ae033-9438-33c0-8077-988fd885250a> /usr/lib/dyld 0x7ff812c09000 - 0x7ff812fc3fff com.apple.Foundation (6.9) <d7fd0214-4bbb-3d84-88f7-820b25a6e16c> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x108630000 - 0x10a4b7fff com.seriflabs.libcocoaui (1.0) <d17c1f2d-26b8-3ae9-9608-e2778c4ca3d8> /Applications/Affinity Designer.app/Contents/Frameworks/libcocoaui.framework/Versions/A/libcocoaui 0x7ff811b83000 - 0x7ff811bc9fff libdispatch.dylib (*) <be53a13c-8ce1-3e40-b9bc-98473d3eed3e> /usr/lib/system/libdispatch.dylib 0x7ff811d83000 - 0x7ff812285fff com.apple.CoreFoundation (6.9) <3002b545-6841-3fc8-91a2-bcfbe5872465> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=2.0G resident=0K(0%) swapped_out_or_unallocated=2.0G(100%) Writable regions: Total=1.0G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.0G(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 512K 4 Activity Tracing 256K 1 CG backing stores 4800K 4 CG image 81.8M 540 ColorSync 232K 26 CoreAnimation 247.2M 204 CoreGraphics 12K 2 CoreUI image data 1264K 77 Foundation 40K 2 Kernel Alloc Once 8K 1 MALLOC 551.7M 359 MALLOC guard page 48K 11 MALLOC_LARGE (reserved) 252K 1 reserved VM address space (unallocated) MALLOC_NANO (reserved) 128.0M 1 reserved VM address space (unallocated) SQLite page cache 64K 1 STACK GUARD 56.0M 8 Stack 11.6M 8 VM_ALLOCATE 456K 67 __DATA 47.0M 539 __DATA_CONST 27.9M 312 __DATA_DIRTY 1519K 199 __FONT_DATA 4K 1 __LINKEDIT 956.3M 62 __OBJC_RO 81.5M 1 __OBJC_RW 3120K 2 __TEXT 1.1G 548 __UNICODE 588K 1 dyld private memory 2304K 3 libnetwork 640K 16 mapped file 1.2G 1252 shared memory 776K 16 =========== ======= ======= TOTAL 4.4G 4269 TOTAL, minus reserved VM space 4.3G 4269 Could be a MacOS Monterey 12.0.1 version dependent issue, maybe you should try to update MacOS Monterey to a more actual release version, namely ... MacOS Monterey Verion = 12.4, Build = 21F79, Date = May 16, 2022 ... and then maybe also reinstall ADe and then see if the problems do persist or not! NathanC 1 Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
ashiriz Posted July 12, 2022 Author Posted July 12, 2022 Now on Monterey 12.4 Affinity 1.10.5 Same issue.😢 Quote
fifi Posted July 12, 2022 Posted July 12, 2022 I have the same issue on windows 10, affinity version is 1.10.5, no crash reports in the crash reports folder though. Quote
Staff NathanC Posted July 18, 2022 Staff Posted July 18, 2022 On 7/12/2022 at 11:06 AM, ashiriz said: Now on Monterey 12.4 Affinity 1.10.5 Same issue.😢 After upgrading to 12.4 did you go through a re-install of Designer as @v_kyr mentioned? On 7/12/2022 at 6:11 PM, fifi said: I have the same issue on windows 10, affinity version is 1.10.5, no crash reports in the crash reports folder though. If you don't have any crash reports present it's more likely that the app is freezing, have you tried disabling Hardware Acceleration under Edit > Preferences > Performance and restarting? Quote
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