Attempted export fails on Affinity Publisher

[Harvey Rogers]

I get a message saying "An error occurred while exporting to..."  I'm using an iMac with an M1 chip, just updated my operating system, and checked that I have the most recent release of Affinity Publisher.  I also have cleared all the Preflight red dots.

[firstdefence]

Welcome to the forum @Harvey Rogers

have you tried exporting with different settings to PDF and also a different location?

[walt.farrell]

You can create a log of the PDF export process, which may let you or one of us determine what the issue is.

 

 

[Harvey Rogers]

Thanks.  I have tried all the combinations of PDF settings I can think of, and several alternative destination folders, both in the cloud and on my hard drive.  Very occasionally, using relatively low resolutions, it will save as a PDF, but then hyperlinks do not come thru.  I have checked the box telling it to export the hyperlinks.

Any suggestions for what I can try next?

[walt.farrell]

38 minutes ago, Harvey Rogers said:

Any suggestions for what I can try next?

There are a lot of possibilities. Can you provide your .afpub file for the forum members to look at?

If not, creating a log file (see above) and sharing that may be the quickest way.

Alternatively, if you don't want to do the logging, and want to try further yourself, you can do a kind of binary search process. Try to export the first half of the file. If that works, try the second half. If one of them fails, try exporting the first half of the section that failed, etc. Eventually you may get it down to 1 page that fails, and you can see what's on that page.

Also, as you've mentioned hyperlinks: What kinds of hyperlinks do you have, and what are they pointing to?

[Harvey Rogers]

That was HUGELY HELPFUL!  Thank you very much!!

I was able to isolate the offending page, which was an imported PDF.  I was able to replace it with a JPEG of the same material, and the whole thing exported and the hyperlinks worked.

Now I have to figure out why the PDF didn't import, but I have time to do that.

Thank you again!

[walt.farrell]

You're welcome.

Did you have a hyperlink pointing to the PDF file object? There have been other reports of that causing problems.