OliverGVA Posted April 5, 2022 Share Posted April 5, 2022 Hi, I got the following problem for a few days or weeks. I vaguely remember that this only happend after I installed the latest version, but I am not sure: When opening a file or creating a new document the Designer app hangs. The installed and re-installed version is 1.10.5.1342. I disabled HW acceleration and cleared the font cache. Befora a files is opened, the application is responding normally, but in the task manager I alread se a process crashpad_handler.exe. When opening the file then, the designer process is reported having high power usage and nothing happens. When trying to interact with the applicaiton, Windows pops up a message if I want to close it or continue waiting. Any ideas? -- Oliver My OS version: Edition Windows 10 Pro Version 21H2 Installed on 13.11.2020 OS build 19044.1586 Experience Windows Feature Experience Pack 120.2212.4170.0 eventViewerCrash.txt Report.wer Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted April 5, 2022 Staff Share Posted April 5, 2022 Hi OliverGVA, Welcome to the forums Please could you try reinstalling your GPU drivers to see if this improves the crashing at all? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
OliverGVA Posted April 5, 2022 Author Share Posted April 5, 2022 I just updated to the recommended version, march 17th 2022 but no success. Same behaviour. Is there a way to enable some instrumentation? -- Oliver Quote Link to comment Share on other sites More sharing options...
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