OliverGVA

I just updated to the recommended version, march 17th 2022 but no success. Same behaviour. Is there a way to enable some instrumentation? -- Oliver

Hi, I got the following problem for a few days or weeks. I vaguely remember that this only happend after I installed the latest version, but I am not sure: When opening a file or creating a new document the Designer app hangs. The installed and re-installed version is 1.10.5.1342. I disabled HW acceleration and cleared the font cache. Befora a files is opened, the application is responding normally, but in the task manager I alread se a process crashpad_handler.exe. When opening the file then, the designer process is reported having high power usage and nothing happens. When trying to interact with the applicaiton, Windows pops up a message if I want to close it or continue waiting. Any ideas? -- Oliver My OS version: Edition Windows 10 Pro Version 21H2 Installed on ‎13.‎11.‎2020 OS build 19044.1586 Experience Windows Feature Experience Pack 120.2212.4170.0 eventViewerCrash.txt Report.wer

Thank you, I'll check the beta later. I start understanding the problems with the number of points and I am sure that 256 is already ridiculus number. I'll fix my source files first

@Patrick Connor, thanks for reporting the problem to the developers. It is difficult to trace back the origins of the logo. The original logo was an .ai file. At some time, I converted it to svg. I don't remember which version I imported with Designer. I think something has changed in the last few weeks. I installed the Designer update (inferring from the file dates) on April 5th. I found a document I exported as pdf successfully on the 15th containing the logo. So I guess, something changed during the Windows update I got last week. I saw some other changes in system I never asked for, disturbing my workflows. So I am not surprised that Windows' updates stab the applications in the back. I was a software developer for 25 years... The application failing more gracefully would be an improvement of course - I wouldn't be able to fix the file. though 🙂 Thanks to @Joachim_L once again for the correction. Thanks to all for looking into my problem! -- Oliver

Thank you very much! This works perfectly! It's a work-around, but a great work-around!

Hi @Joachim_L , thanks for your reply and investigating the problem. I have no idea how the logo is made - actually I am not a designer. I had this made for us and use it for years now. Your version is exporting. The exported version has a little glitch on th right side of the circle. Changing the logo is not really an option for me, but as an intermediate solution I'll use a bitmap version so that I can get my files print ready. The documents containing this logo exported very well for years now and the number of elements in the logo has never been a problem. I'll try installing Designer on another machine to see if the error reproduces. Many thanks for your help. -- Oliver

Hi, Thank you for your quick reply. I had troubles signing on again, thus my late response. I updated Windows 10 that day. I don't know if it is realted, but as far as I remember, the last Designer update worked flawlessly (version 1.9.2.1035). When I create a new document with some simple elements, it works fine. When I copy our logo to a new document, then I get the error. I attach the file to the message. Doing the same operation in Publisher does not export as well. Thanks for your help! -- Oliver Failing Document.afdesign

Hi I am not able to export to pdf form Desgner anymore. I applied the Windows update today, but I don't know if it's related, since I havent used Designer for a few weeks. I tried to save to differnt locations, avoiding spaces in the filename, accents, network drives, replicated directories etc.. Export to an image file is still working. Anyone got a workaroud or correction for this? Thanks for your help!