crashgtr Posted March 30, 2022 Posted March 30, 2022 hi I have reloaded the printer driver on my macbook running Catalina OS 10.15.7 because I cannot print to the epson ET-15000 printer for 13x19 tabloid size paper. I can print with other apps to that printer just fine and print to 8.5 by 11 paper. I have setup my document size 13x19 inches and saved as a preset in affinity designer. I make sure that it is selected in the print options when I print. I see the job go to the print queue as a flash and no errors. Anyone have any suggestions on how to resolve the issue? Quote
Hangman Posted March 30, 2022 Posted March 30, 2022 Likely a silly question, but is there anything stuck in the print queue preventing your 13" x 9" inch document from printing? Quote Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Staff stokerg Posted March 31, 2022 Staff Posted March 31, 2022 Hi @crashgtr, Further to the reply from @Hangman, could you try exporting to PDF and seeing if you can print the file from your PDF viewer? Quote
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