How to Clear a Text Field in an Affinity Publisher File that was and IDML

[Bynah]

I am working on an IDML and there is a text field that is locked and I can't get the font I want to change there. It says it is the font I want but it is not, it is the font above it. I tried cutting it and pasting in the correct font but it keeps going back to that font. in the screen shot it is the highlighted text and as you can see from the text below, those city names and zip codes should be the tempus sans ITC font but I can't change them, any ideas?

[Old Bruce]

Is there a Character Style applied to this text?

Try reapplying text styles. Text > Reapply Text Styles.

[Bynah]

That helped in most cases but not all. here that option is greyed out and I don't know how to fix it, it won't change.

[Bynah]

i cleared it with reapply base styles and then I was able to do it right. thank you so much for your help! I can always count on you.