gewb Posted March 10, 2022 Share Posted March 10, 2022 HELP! Can't log into account anymore, can't download updates. I have been using Waterfox (a Firefox branch) for years with no problem. It is updated to latest 2022 version but suddenly Serif doesn't allow it. Why? Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted March 10, 2022 Staff Share Posted March 10, 2022 @gewb If you can email affinity@serif.com we look into this for you. Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted March 12, 2022 Staff Share Posted March 12, 2022 @gewb Following my last message our web team have been looking into this for you. From the forum logs, it appears that you are using Waterfox Classic which is designed for older operating systems. The team have also mentioned that from the logs, it appears that you are using Windows 10. If this is the case, if you update to the correct version of Waterfox for Windows 10, you should find this fixes the issue. Quote Link to comment Share on other sites More sharing options...
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