Clunky gesture behaviour (Since 1.10)

[shushustorm]

Hey everyone!

Since upgrading from 1.7.1 to 1.10, I am getting quite some clunky gesture behaviour. Most of the time, when trying to pan, the gesture isn't recognized as such and Designer will zoom instead.

Best wishes,
Shu

[Dan C]

Hi @shushustorm,

Sorry to hear you're having trouble & our sincerest apologies for the delayed response here, we were extremely busy over the Christmas period and working from home during the pandemic is unfortunately extending our response window to be longer than normal, many thanks for your continued patience and understanding here.

I've tried this here, and it's currently working as expected for me, so I'd like to request some further information, as well as a screen recording.

Can you please confirm;

• What model of iPad is in use?
• What version of iOS is installed?
• Are you using your fingers only, or the Apple pencil in conjunction with fingers for your gestures?

In regards to a screen recording, firstly please open the Affinity app and select the Settings icon in the top right. Under General, please enable Show Touches - this will allow me to see where your fingers are pressing on the screen in the recording.

Now, follow the below FAQ steps to capture your screen recording, and attach this here for me -

Many thanks in advance

[shushustorm]

Hey @Dan C

No worries!

I made two videos of the gesture issues.

- One is a very general one, which this topic isn't specifically about, but here it is:
https://www.shushustorm.com/_Uploads/Serif/iOS/1_10/ClunkyGestureBehaviour1.mp4

- The other one, which this topic is about, is panning not resulting in panning, but rather zooming. I have encountered much more severe situations, but with the limited time I invested in trying to record this, I was able to capture the following (5th gesture attempt):
https://www.shushustorm.com/_Uploads/Serif/iOS/1_10/ClunkyGestureBehaviour2.mp4

As you see, the canvas doesn't pan as it should. In many cases when this happens, I get significantly oversteered zoom in instead of panning. In this case, the zoom wasn't too severe, but it does happen and it's quite annoying.

I am using iPad mini 5, iOS 14.5.1, Affinity Designer 1.10.3.ipa (but from the Preferences window it states 1.10.19). I am using my fingers only, so I am not using any pencil, or any screen protector for that matter.

Best wishes,
Shu

For reference on the more general issue, since I also included a video for that one:

 

[Dan C]

Many thanks for the information & screen recordings provided - this is very helpful!

I've been able to replicate this issue here and I'm logging it with our developers now, to be improved in a future update.

I hope this helps

[shushustorm]

Thanks @Dan C ! Hoping for this to get fixed!